Customer-focused professional with several years of experience in receiving, inspecting, and logging products. Maintains quality assurance standards and documents compliance. Supports operational accuracy through careful recordkeeping and consistent attention to core company values.
Overview
10
10
years of professional experience
Work History
Merchandising Associate
Home Depot
Lady Lake, Florida
2026.06 - Current
Managed stocking and recovery processes to ensure product availability and organization
Conducted pricing and labeling to ensure accurate product information and promote sales
Executed physical tasks to maintain store operations and enhance overall customer experience
Customer Service
Planogram Maintenance
Display and Fixtures
Radio Operator/Winlink Operator
Marion Emergency Radio Team
Ocala, FL
2024.01 - Current
Operated radio equipment, ensuring timely and effective emergency communications during critical incidents.
Passed critical information between teams and agencies.
Collaborated with local agencies to coordinate and facilitate efficient emergency communication efforts.
Participated in emergency drills to improve response skills and teamwork,, exercises, and real emergency responses.
Maintained equipment in optimal condition for immediate use during emergencies for deployment through regular maintenance.
Maintained equipment reliability through inspections and troubleshooting.
Tracked frequency assignments for units operating within assigned areas.
Recorded communication logs for accurate operation records.
Volunteered with Marion Emergency Radio Team (MERT) and the hospital emergency communication team to enhance community preparedness during emergencies.
Soap Maker and Assistant
My Healthy Soap
Belleview, Florida
2025.12 - 2026.04
Mixed soap products, ensuring high quality and adherence to ingredient specifications.
Tracked inventory to ensure consistent product availability and support timely output.
Applied accurate product labels with ingredient lists and brand details.
Maintained clean and safe work area to promote safe production practices.
Collections Specialist
FairCollections and Outsourcing
Makati, Philippines
2020.03 - 2023.07
- Reduced overdue balances through client outreach and payment plan negotiation.
- Resolved billing disputes by facilitating productive discussions that led to timely payments.
- Assisted customers facing financial difficulties by providing tailored payment plans and solutions that foster mutually beneficial outcomes.
- Supported customers with financial hardships by implementing alternative payment solutions and flexible arrangements to encourage compliance.
Explained payment plans and outstanding balances to clients for better understanding.
Performed follow-up calls with clients to arrange payments and address concerns.
- Kept detailed records of client interactions and payment transactions.
Administrative Assistant/Receptionist
Jenson Packaging Corporation
Pasig City, Philippines
2018.05 - 2020.01
- Provided administrative support for Jenson Packaging Corporation, including reception duties and scheduling.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Answered phone calls and emails to share information and support business correspondence.
- Prepared pricing and quotes for client orders, enhancing client satisfaction.
- Assisted with production and delivery scheduling between clients and internal teams.
- Maintained accurate records and managed vendor communication to streamline procurement processes.
Coordinated vendor communications to support timely procurement operations.
Accounting Associate
Tekwork Cooperative
Pasig City, Philippines
2016.07 - 2018.04
- Calculated and monitored dividend shares, supported timely distributions to stakeholders.
- Helped prepare financial reports for internal stakeholders and management review.
- Maintained accurate share capital records for members, ensuring compliance and transparency.
- Processed loan applications, streamlining workflow and improving response times.