Cristine Oliveros
Veterans Affairs Medical Center
Lynnwood
24
years of professional experience
Dynamic food service professional with extensive experience in meal preparation and service, dedicated to ensuring exceptional customer satisfaction while upholding the highest sanitary standards. Recognized for a collaborative spirit and reliability in fast-paced environments, consistently contributing to team success. Strong expertise in food safety protocols and efficient service delivery enhances operational efficiency and promotes a positive dining experience. Committed to fostering a welcoming atmosphere that encourages repeat patronage and builds lasting customer relationships.
Work History
Food Service Worker
1 Month- Prepared and served meals in compliance with dietary guidelines for patients and staff.
- Maintained cleanliness and organization of food service areas to ensure safety standards.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Customer Service Assistant/Concierge Agent
7 Years 10 Months- Maintained a clean and organized work area at all times.
- Greeted customers in a friendly manner and assisted with their inquiries.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prepared food items following safety and sanitation guidelines.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in training new staff on customer interaction protocols and company policies.
- Streamlined check-in/check-out processes, improving operational efficiency.
- Maintained a clean and welcoming lobby area to create a positive first impression for guests.
- Addressed guest concerns promptly, resulting in increased customer satisfaction ratings.
Food Service Worker/Ambassador
5 Years 7 Months- Prepared and served food items to customers efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated kitchen equipment safely and effectively for meal preparation.
- Provided excellent customer service by addressing guest inquiries promptly.
- Monitored food quality and freshness throughout service periods.
- Followed food safety regulations pertaining to sanitation, food handling and storage.
Crew Member
1 Year 6 Months- Provided excellent customer service in fast-paced environments.
- Maintained cleanliness and organization of workstations and dining areas.
- Prepared food and beverages following strict safety and quality standards.
- Handled customer inquiries and resolved issues promptly and courteously.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Jewelry Sales Associate
6 Months- Assisted customers in selecting jewelry pieces that fit their preferences.
- Maintained an organized display of jewelry items to enhance visual appeal.
- Educated customers on product features and care instructions for jewelry.
- Processed sales transactions accurately using point-of-sale systems.
Crew Trainer
1 Year 5 Months- Trained new crew members on operational procedures and safety protocols.
- Monitored daily performance to ensure adherence to company standards.
- Implemented best practices for food safety and cleanliness in the workspace.
- Assisted management in developing strategies to improve customer service standards.
Education
GED
High School Diploma
Skills
Customer service
Food safety
Kitchen equipment operation
Attention to detail
Effective communication
Time management
Organizational skills
Quick learner
Positive attitude
Multitasking
Strong communication skills
References
References available upon request.
Timeline
Food Service Worker
Veterans Affairs Medical Center
06.2026 - CurrentRead More
Customer Service Assistant/Concierge Agent
Sodexo USA
07.2018 - 05.2026Read More
Food Service Worker/Ambassador
University of Washington Medical Center
12.2012 - 07.2018Read More
Crew Member
McDonald's Restaurant
06.2012 - 12.2013Read More
Jewelry Sales Associate
Ross Dress for Less
12.2007 - 06.2008Read More
Crew Trainer
McDonald's Restaurant
09.2002 - 02.2004Read More
Rainier Beach High School
High School Diploma
Read More
Bryman College
GED
Read More