CRISTINO FERNANDES
BAYTOWN,TX
Summary
A dynamic and self-motivated professional with a proven track record at HARZAND LLC, I excel in fast-paced environments, demonstrating exceptional problem-solving and customer service skills. My experience includes fostering teamwork and collaboration while maintaining a friendly, positive attitude. I quickly adapt to new challenges, always aiming to exceed employer expectations.
Overview
6
6
years of professional experience
Work History
ASSISTANT MANAGER
HARZAND LLC
BAYTOWN
03.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cashier Assistant Manager
TA EXPRESS
Baytown
05.2019 - 03.2021
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
- Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
- Built positive relationships with customers to increase repeat business.
- Organized backroom storage areas for easier product retrieval during restocking activities, ultimately reducing downtime between tasks.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted customers with special requests or needs, demonstrating empathy and genuine concern for their experience.
- Reduced wait times by implementing effective queue management strategies during peak hours.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored areas for security issues and safety hazards.
- Conducted regular audits on cash registers to maintain accountability and prevent errors or fraud within the team.
Education
High School Diploma -
GOVERNMENT COLLEGE OF ART AND COMMERCE
INDIA03-1996
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
ASSISTANT MANAGER
HARZAND LLC
03.2021 - Current
Cashier Assistant Manager
TA EXPRESS
05.2019 - 03.2021
High School Diploma -
GOVERNMENT COLLEGE OF ART AND COMMERCE