System Director of Food and Nutrition
Cristobal Gonzalez
Lubys Culinary Services
Alamo,TX
22
years of professional experience
7
years of post-secondary education
2
Languages
Strategic System Director with a strong record of navigating complex challenges and implementing system improvements. Achieved over 8 TJC audits with no recommendations for improvement and 4 CMS audits with no demerits. Recognized as Account of the Year and Director of the Year 2009.
Work History
System Director of Food and Nutrition
9 Years 1 Month- Directed culinary service operations for Lubys foodservice sites and support teams.
- Led budget planning, staffing coordination, and daily system oversight.
- Developed service standards for menu production, quality control, and kitchen workflow.
- Coordinated with chefs, managers, and vendors on supply and service needs.
- Monitored food safety, sanitation, and compliance across culinary locations.
- Reviewed labor schedules, resource use, and operational procedures for efficiency.
- Trained managers on service policies, reporting methods, and team expectations.
- Resolved operational issues and supported smooth delivery of guest service.
- Created detailed reports on system performance metrics for senior management review.
- Identified opportunities for process optimization and developed plans to improve efficiency.
- Monitored system performance to identify potential issues or areas for improvement.
- Reported directly to DHR Chief of Staff and communicated critical business decisions and developments.
Director of Food and Nutrition Services
12 Years 10 Months- Directed culinary service operations for Morrison Healthcare foodservice sites and support teams.
- Led budget planning, staffing coordination, and daily system oversight.
- Developed service standards for menu production, quality control, and kitchen workflow.
- Monitored food safety, sanitation, and compliance across culinary locations.
- Coordinated with chefs, managers, and vendors on supply and service needs.
- Reviewed labor schedules, resource use, and operational procedures for efficiency.
- Trained managers on service policies, reporting methods, and team expectations.
- Account contract was terminated with Doctors Hospital at Renaissance
Education
Bachelor of Science - Dietetics
- Professional Development Courses:
Internships at Knapp Medical Center 2002
WIC Nutrition 2003
Skills
Food safety compliance
Menu planning
Quality control
Budget forecasting
Labor scheduling
Operations management
Performance reporting
Process improvement
Staff training
Project management
System administration
Team leadership
Workforce planning
Attention to detail
Systems due diligence
Clear communication
Effective communication
Excellent communication
Teamwork and collaboration
Conflict resolution
Problem solving
Decision making
Time management abilities
Organizational development
Active listening
Quick learner
Attention to detail
Decision-making
Languages
English
Professional
Spanish
Professional
Accomplishments
- Account of the Year Women’s Hospital at Renaissance 2009 Morrison Healthcare
- Director of the Year 2009 Morrison Healthcare
- Regional Clinical Nutrition Manager 2006-2008
- Patient Services Award 2012 Women’s Hospital at Renaissance
- Patient services standards met with Press Ganey Survey Results consistently met above 80% satisfaction
- Presenter for Financial Efficiency at Lubys Director Meeting in Houston on March 2026
Timeline
System Director of Food and Nutrition
Lubys Culinary Services
05.2017 - 06.2026Read More
Director of Food and Nutrition Services
Morrison Healthcare Food Services Compass Group
07.2004 - 05.2017Read More
University of Texas Pan American
Bachelor of Science from Dietetics
09.1996 - 05.2003Read More