VICTORIA WALDROP
Alma,AR
Summary
FOOD SERVICE DIRECTOR Knowledgeable director with extensive experience elevating quality, safety, and performance of operations in acute and subacute settings. Adept at assessing and reporting on key performance metrics, identifying opportunities for improvement, and implementing enhancement plans. Advanced expertise in all aspects of food safety innovation, and regulatory compliance. Strong dedication to quality of service, with experience leading, managing, and motivating diverse cross-functional teams. Administrative Management Budget & Financial Management Inventory Control Quality Control, Staff Hiring, Training, Management, and Scheduling Customer Service Menu Planning
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Food & Nutrition Service
VALLEY BEHAVIORAL HEALTH
11.2019 - Current
- Oversee all aspects of food service operation
- Roll out a menu that incompliant with nutritional value for children and adult patients
- Identify and post common allergens in daily meals that are served
- Manage the department budget and comply with government guidelines emergency planning.
Director of Food Service
PARIS HEALTH AND REHAB (NHS)
01.2019 - Current
- Train and develop CDM to oversee all food service operations for busy residential rehab facilities
- Evaluate individual residents to ensure proper diet and report concerns to dietitian for review
- Identify and correct compliance issues through training for existing and new staff to adhere to regulations.
Director of Food Service
FORT SMITH HEALTH AND REHAB
06.2016 - 01.2019
- Oversee all food service operations for busy residential rehab facility
- Evaluate individual residents to ensure proper diet; design individual diet plans ensuring proper nutritional value and calorie count to maintain optimal health
- Prepare and assist in care plan meetings
- Lead hiring, training, and scheduling staff to ensure compliance.
Director of Food & Nutrition Services
MORRISON HEALTH CARE
01.2014 - 01.2017
- Company Overview: Van Buren & Fort Smith
- Oversaw all aspects of foodservice operations; ensured customer satisfaction and optimal public relations
- Managed resources; ensured cost-efficient use of ingredients without compromising on quality
- Hired, trained, and managed staff members
- Managed Human Resources files
- Oversaw inventory, payroll, and food safety documentation
- Managed company sales; established monthly revenue goals and adjusted as needed
- Collected data regarding monthly projections and performance; reported weekly to executive leadership
- Achieved CEO recognition for outstanding performance
- Nominated by physicians for excellent leadership abilities.
- Van Buren & Fort Smith
Food Service Manager
MORRISON HEALTH CARE
Van Buren
01.2012 - 01.2014
- Company Overview: Van Buren & Fort Smith
- Van Buren & Fort Smith
Catering Supervisor
MORRISON HEALTH CARE
Fort Smith
01.2011 - 01.2012
- Company Overview: Van Buren & Fort Smith
- Van Buren & Fort Smith
Education
Bachelor of Science - Restaurant Operations
Fred L. Turner Training Center
Oak Brook, IllinoisDiploma - Nutrition, Diet & Health
Ashworth College
NorcrossSkills
- Food safety
- Budget management
- Inventory management
- Quality assurance
- Performance reporting
- Employee scheduling
- Food safety compliance
- Quality control
Affiliations
- Association of Nutrition & Food Service Professionals (ANFP)
- Restaurant Association
Certification
- Certified Dietary Manager, Certified Food Protection Professional (CDM / CFPP)
- SERV Safe, Certified
- National Restaurant Association, SERV Safe Instructor & Proctor Certified
Timeline
Director of Food & Nutrition Service
VALLEY BEHAVIORAL HEALTH
11.2019 - Current
Director of Food Service
PARIS HEALTH AND REHAB (NHS)
01.2019 - Current
Director of Food Service
FORT SMITH HEALTH AND REHAB
06.2016 - 01.2019
Director of Food & Nutrition Services
MORRISON HEALTH CARE
01.2014 - 01.2017
Food Service Manager
MORRISON HEALTH CARE
01.2012 - 01.2014
Catering Supervisor
MORRISON HEALTH CARE
01.2011 - 01.2012
Bachelor of Science - Restaurant Operations
Fred L. Turner Training Center
Diploma - Nutrition, Diet & Health
Ashworth College