Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Cristofer Granados

Oxnard,CA

Summary

Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Manager

Big Bois Card Shop
Oxnard, CA
12.2023 - Current

+ Open and Close shop all week.

+ Do inventory for new product and existing product.

+ Handling Finances

+ Creating appealing displays

+ Ensuring great customer service

+ Over seeing day to day operations

+ EBay Sales

+ Solve customers dispute

+ Tracks Costs

+ Build Relationship with customers

+ Create a safe and welcoming environment for customers daily

Sales Associate

Chalice Collectibles
Ventura, CA
06.2023 - Current
  • Encouraged customers to make additional purchases and suggested relevant items.
  • Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
  • Met merchandising standards by keeping store stocked and products faced.
  • Placed special orders, submitted online orders, or contacted other stores to find desired items.
  • Helped customers find and select products.
  • Generated sales reports and tracked customer data to ensure sales goals were met.
  • Assisted with training new employees on sales procedures.
  • Followed checklist to complete retail store opening and closing activities.
  • Maintained inventory records for restocking purposes.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Utilized active listening techniques to identify customer needs and provided appropriate solutions.
  • Kept signage and merchandise displays organized and up-to-date, promoting visual presentation standards.
  • Provided accurate information about products, prices and availability both in person and over the phone.
  • Used product knowledge for handling objections.
  • Built relationships with potential customers by providing helpful advice on product selection.
  • Greeted customers warmly and offered assistance.
  • Performed cash register operations accurately according to company guidelines.
  • Maintained up-to-date knowledge of store policies regarding payments, returns, exchanges and security practices.
  • Processed credit card transactions quickly and securely.
  • Assisted customers with product selection to ensure customer satisfaction.
  • Enticed customers with sales and promotions to boost sales.
  • Greeted customers and provided exceptional customer service.
  • Operated cash register and POS to process sales transactions and handle payments.

Behavioral Interventionist

IECP
Van Nuys, CA
02.2023 - 06.2023
  • Drafted progress reports for tracking patients' ongoing development.
  • Identified opportunities for client growth by seeking resolutions for arising crises.
  • Discussed patients' behavioral status in regular meetings with emphasis on treatment refinement.
  • Analyzed data to recognize habitual issues with clients.
  • Targeted problematic tendencies by implementing proven learning practices.
  • Promoted valuable patient interactions by establishing mutual respect.
  • Recommended modifications to make classroom environment suitable to individuals with impairments.
  • Communicated clearly with learners and staff members.
  • Developed transition plans to move students to targeted career, vocational and life skills.
  • Observed confidentiality rules and regulations to secure student data.
  • Attended professional development activities to learn best practices in teaching.
  • Assisted students in learning proper social awareness and in developing self-sufficiency.
  • Monitored student conduct and utilized approved behavior management techniques to redirect and modify inappropriate behaviors.
  • Kept accurate reports, records and files on individual students.
  • Supported instruction to individuals or small groups of students with special needs.
  • Gathered data to measure student progress and determine learner needs.

Sales Associate

Calvin Klein
Camarillo, CA
10.2022 - 02.2023
  • Maintained CRM database, entering new and updated prospect and customer information for use by sales personnel.
  • Liaised between customers and management, maintaining documentation of interactions and follow-up concerns.
  • Performed cleaning tasks, keeping store neat and organized.
  • Promoted visual presentation standards by keeping store replenished.
  • Used product knowledge for handling objections.
  • Engaged with guests to understand and anticipate customer service needs.

Recreation Leader 2

City Corps
Oxnard, CA
08.2018 - 06.2022
  • Organized, led and promoted interest in recreational activities for children.
  • Enforced rules and regulations of classroom to maintain discipline and ensured safety.
  • Kept classroom clean and organized with children present or not.
  • Helped kids with problems and helped them find solutions.
  • Taught children different curriculum such as math, science, English, history, and etc.
  • Communication with parents of students and also school staff was used to better the after school program.
  • Leader experience due to sometimes leader being sick or injured and have taken care of more than 50 students at a time.

Janitorial Cleaner

DD'S Discount
Oxnard, CA
05.2016 - 05.2017
  • Disinfected and sterilized equipment using germicides.
  • Sprayed and blasted components to remove dirt and grease and restore appearance.
  • Interacted professionally with employees and clients.
  • Disinfected and cleaned bathroom areas, refilling dispensers.
  • Cleaned restrooms and replenished consumables.
  • Dusted and wiped down decorative structures, baseboards and common surfaces.
  • Swept and mopped floors and vacuumed carpets.

Education

High School Diploma - undefined

Huéneme High School
Oxnard, CA
06.2015

Skills

  • Bilingual
  • Patient
  • Multitasker
  • Strong Interpersonal Communication
  • Stocking and Receiving
  • Complex Problem-Solving
  • Customer Needs Assessment
  • Verbal and Written Communication
  • Time Management
  • Critical Thinking

Certification

Y2994477

LANGUAGES

Spanish
Fluent
Home

Timeline

Manager

Big Bois Card Shop
12.2023 - Current

Sales Associate

Chalice Collectibles
06.2023 - Current

Behavioral Interventionist

IECP
02.2023 - 06.2023

Sales Associate

Calvin Klein
10.2022 - 02.2023

Recreation Leader 2

City Corps
08.2018 - 06.2022

Janitorial Cleaner

DD'S Discount
05.2016 - 05.2017

High School Diploma - undefined

Huéneme High School
Cristofer Granados