Cristofer Rivera Figueroa
Tumwater,WA
Summary
Dynamic and results-driven professional with extensive experience at Wendy's and Jack in the Box. Proven ability to enhance customer satisfaction through exceptional service and effective problem-solving. Skilled in cash handling and team leadership, consistently achieving operational goals while maintaining high standards of cleanliness and organization.
Overview
2026
2026
years of professional experience
Work History
Crew Member
Wendys
- Handled cash transactions accurately while balancing registers at the end of shifts.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Crew Member
Wendys
- Provided exceptional customer service, ensuring a positive dining experience for guests.
- Operated kitchen equipment efficiently to prepare and assemble food items according to standards.
- Maintained cleanliness and organization in work areas, adhering to safety and sanitation guidelines.
- Collaborated with team members to meet high-volume service demands during peak hours.
Crew Member Promoted To Shift Leader
Jack in the Box
04.2023 - 10.2025
- Provided exceptional customer service by taking accurate orders and ensuring customer satisfaction.
- Operated kitchen equipment safely and efficiently to prepare food items consistently.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Collaborated with team members to achieve timely food preparation and delivery during peak hours.
- Assisted in training new crew members on company policies and operational procedures.
- Managed cash register operations, processing transactions accurately while maintaining a balanced drawer.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Resolved customer inquiries and complaints effectively, fostering a positive environment.
Education
High School Diploma -
Clover Park
Lakewood, WA2024
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Training assistance
- Creative problem solving
- Team supervision
- Staff supervision
- Complaint resolution
- Sales and upselling
- Professional appearance
- Cleaning and organization
- Food handling
- Sanitation
- Clear communication
- Attention to detail
- Self-discipline
- Resilience and persistence
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Crew Member Promoted To Shift Leader
Jack in the Box
04.2023 - 10.2025
Crew Member
Wendys
Crew Member
Wendys
High School Diploma -
Clover Park