Cristoval Vera
Fontana,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Marshalls Department Store
04.2024 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Security Guard
SMC, LLC
02.2020 - 03.2022
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
High School Diploma -
Fontana High School
Fontana, CA06.2020
Skills
- Customer Support
- Problem Resolution
- Team Collaboration
Timeline
Customer Service Associate
Marshalls Department Store
04.2024 - Current
Security Guard
SMC, LLC
02.2020 - 03.2022
High School Diploma -
Fontana High School
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