Work Preference
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Open To Work

Cristy Blandino

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Medical Claims RepresentativeLead Bank Teller/Customer ServiceCollections AgentCustomer Service RepresentativeCall Center Representative

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Peoria, AZ
Open to relocation: No

Salary Range

$21/hr - $1000/hr

Important To Me

Career advancementWork-life balance401k match

Overview

1
1
Certification
37
37
years of professional experience

Work History

Medical Claims Representative

AllSource Medical Management
Glendale, Arizona
02.2024 - 03.2025
  • Processed medical claims to ensure accurate billing and timely reimbursements for several Medical and Dermatology offices.
  • Investigated, appealed and resolved denied or rejected claims to minimize delays in reimbursements.
  • Managed patient collections to enhance revenue recovery for past due accounts ranging from 30 days to 3 years delinquent.
  • Educated patients on insurance benefits and claims procedures effectively.
  • Delivered exceptional customer service through clear communication with patients.

Self Employed

Amazon online Business
Peoria, Arizona
01.2001 - 01.2022
  • Owned and operated online merchandise sales platform to drive revenue growth.
  • Managed customer service inquiries quickly to ensure a high level of customer experience and satisfaction.
  • Researched and identified target markets for products.
  • Managed daily operations of online store and product inventory.
  • Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.

Lead Bank Teller/Customer Service

Wells Fargo Bank
Phoenix, Arizona
06.1988 - 10.2001
  • Balanced cash drawers, Vault and ATM daily to maintain accurate records of transactions.
  • Trained new tellers on procedures, customer service, and banking regulations.
  • Met or exceeded sales goals by promoting bank products and services during customer interactions, contributing to revenue growth.
  • Delivered customer service in a high volume call center environment to assist customers with account inquiries, service requests, and account reconciliation while meeting sales goals and referrals.
  • Handled large sums of money with accuracy while maintaining appropriate levels of security, banking regulations and internal policies.

Education

GED -

Independence High School
Glendale, AZ

Skills

  • High Volume Call Center Operations
  • Revenue Recovery/Strong Collection Skills
  • Insurance Claims Billing and Processing
  • Insurance Verification
  • Effective Communication
  • Product Promotion and Sales
  • Multitasking and Organization
  • Goal Driven and Oriented
  • Time Management Proficiency
  • Problem Resolution Techniques
  • Customer Service Excellence

Certification

  • Background Fingerprint Clearance Valid Until 5/2029

Accomplishments

  • Nationwide Customer Service Representative of the Year 1996, 1997, 1998

Timeline

Medical Claims Representative

AllSource Medical Management
02.2024 - 03.2025

Self Employed

Amazon online Business
01.2001 - 01.2022

Lead Bank Teller/Customer Service

Wells Fargo Bank
06.1988 - 10.2001

GED -

Independence High School

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Cristy Blandino