Cristy Oberst
Jackson
Summary
Medical Practice Manager at Women's Alliance Of Jackson with expertise in policy development and regulatory compliance. Improved operational efficiency through targeted staff training and effective conflict resolution strategies. Managed patient record accuracy and insurance claims, achieving high satisfaction rates. Committed to fostering collaboration and maintaining performance standards in healthcare environments.
Overview
16
16
years of professional experience
Work History
Medical Practice Manager
Women's Alliance Of Jackson
Jackson
08.2004 - 10.2020
- Served as liaison between medical practice and external organizations, enhancing collaboration with hospitals and healthcare networks.
- Scheduled appointments, managed calendars, organized meetings, and coordinated travel logistics for physicians and staff.
- Developed and enforced policies and procedures to improve operational efficiency.
- Recruited, trained, supervised, and evaluated staff members to maintain high performance standards.
- Reviewed patient records for accuracy before submitting claims to insurance companies.
- Addressed conflicts among staff and physicians, providing guidance for resolution.
- Resolved billing complaints from patients, ensuring satisfaction and compliance with regulations.
- Ensured adherence to HIPAA regulations and other legal standards throughout operations.
Education
GED -
Parkside High School
Jackson, MI05-1981
Skills
- Policy development
- Patient record management
- Insurance claims processing
- Staff training
- Regulatory compliance
- Appointment scheduling
Continuing Education
- Various continuing education for compliance, including HIPAA, OSHA, insurance updates, and seminars.
- Implemented multiple EHR and Medical Practice Management systems, including EPIC.
- Some college classes, including Office Communication.
Timeline
Medical Practice Manager
Women's Alliance Of Jackson
08.2004 - 10.2020
GED -
Parkside High School
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