Overview
Work History
Education
Skills
Timeline
Generic

Cristy Schwimmer

Riverside,CA

Overview

12
12
years of professional experience

Work History

Front Desk Agent

Ramada Inn Maingate
03.2007 - 09.2008

●Greet and welcome guests

●Checked guests in and out of hotel

●Reservations after hours

●Process payments for guests

●Handle all complaints after hours

●Handle special requests

Front Desk Supervisor

Carousel Inn and Suites
05.1999 - 03.2007

●Greet and welcome guests.

●Check guests in and out of hotel. ●Reservations after hours and weekends. ●Help guests with special requests.

●Process payments for all guests.

●Answer all incoming hotel calls and communicate with guests.

●Handle all guest complaints.

●Trained new employees

Guest Service

Radisson
01.1997 - 04.1998

●Greet and welcome guests

●Check guests in and out

●Process guest payments

●Reservations after hours and weekends

●Handle special requests

Guest Service

Lake Arrowhead Resort
06.1996 - 03.1997

●Greet and welcome guests

●Check guests in and out

●Answer all incoming calls

●Handle special requests

Education

Rim of The World High School
Lake Arrowhead, CA

Skills

  • Customer Service
  • Guest Services
  • Problem-solving skills
  • Cash Handling
  • Hospitality services
  • Time Management
  • Credit and cash payments
  • Guest Relations
  • Guest accommodations
  • Listening Skills
  • Reservation Systems
  • Room assignments
  • Registration processing

Timeline

Front Desk Agent

Ramada Inn Maingate
03.2007 - 09.2008

Front Desk Supervisor

Carousel Inn and Suites
05.1999 - 03.2007

Guest Service

Radisson
01.1997 - 04.1998

Guest Service

Lake Arrowhead Resort
06.1996 - 03.1997

Rim of The World High School
Cristy Schwimmer