Cross Wilckens
Humble,TX
Summary
Skilled Onsite Manager possessing valuable experience in overseeing daily operations, managing staff, and maintaining excellent client relationships. Strengths include effective communication, problem-solving skills, and a strong guest focus. Have consistently made impactful contributions to previous work by improving operational efficiency and ensuring patron satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Onsite Manager
Blue Water Recreational Services
Humble, TX
04.2024 - 09.2024
- Supervised staff, ensured proper training and development of team members.
- Coordinated with other departments to ensure smooth operations.
- Scheduled service personnel for onsite visits and tracked progress of projects.
- Resolved customer complaints in an efficient manner.
- Provided guidance to junior team members on technical issues related to products or services.
Lifeguard
Blue water recreational service
Humble, TX
05.2023 - 09.2024
- Monitored swimmers to ensure safety in the pool area.
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Performed emergency rescues when necessary.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
Car Wash Attendant
Tommys Express Car Wash
Humble, TX
10.2023 - 04.2024
- Greeted customers and answered questions regarding services offered.
- Assisted customers with selection of car wash packages and add-on services.
- Inspected vehicles for damage prior to washing.
- Operated cash register to process customer payments.
- Effective sold wash packages
Referee
Heatwave Soccer
Humble, TX
01.2023 - 04.2024
- Verified player eligibility prior to match start.
- Called fouls, offsides and other infractions during matches.
- Enforced disciplinary action for rule violations.
- Stopped play for injuries or dangerous situations on the field.
- Kept accurate records of game results and statistics.
- Issued warnings, cautions and ejections when necessary.
- Communicated effectively with coaches, players and officials during games.
Drone Pilot
Atascocita High School
Humble, TX
09.2022 - 04.2023
- Performed pre-flight checks to ensure the drone was ready for operation.
- Operated drones in accordance with FAA regulations and safety guidelines.
- Maintained accurate logbooks of all flights and related activities.
- Conducted post-flight inspections to assess the condition of the drone after each mission.
- Provided training and guidance to new pilots on proper flying techniques and procedures.
- Assisted in creating 3D models from aerial photos taken by drones.
Education
High School Diploma -
Atascocita High School
Humble05-2026
Skills
- Crisis Management
- Team building
- Sales strategy
- Customer Relations
- Negotiation
- Problem-solving aptitude
- Operations Management
- Adaptability
- Multitasking
- Reliability
- Professionalism
Affiliations
- National Society of High School Scholars
- Congress of Future Medical Leaders Member
- University of Texas Student
Accomplishments
- Employee of the Month, Blue Water Recreational Services
- Voted best Onsite Supervisor summer 2024, Blue Water Recreational Services
Certification
- Part 107 Pilots Licenses
Languages
French
Limited
References
References available upon request.
Timeline
Onsite Manager
Blue Water Recreational Services
04.2024 - 09.2024
Car Wash Attendant
Tommys Express Car Wash
10.2023 - 04.2024
Lifeguard
Blue water recreational service
05.2023 - 09.2024
Referee
Heatwave Soccer
01.2023 - 04.2024
Drone Pilot
Atascocita High School
09.2022 - 04.2023
- Part 107 Pilots Licenses
High School Diploma -
Atascocita High School
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