Summary
Overview
Work History
Education
Skills
Affiliations
Additional Information
Interests
Hobbies
Timeline
Generic

Cruor Necros

Mental Health Assistant
Oneonta,NY

Summary

Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment. Offers years of comprehensive experience in recording vital signs, collecting specimens and preparing accurate documentation. Recognized by both patients and nursing staff for delivering five-star patient care.

Overview

9
9
years of professional experience
17
17
years of post-secondary education

Work History

Patient Care Technician

A.O. Fox Hospital
11.2022 - Current
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Helped patients complete range of motion exercises to prevent loss of function during care.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Precepted and trained numerous patient tech orients.
  • Managed both inpatient and outpatient units simultaneously.
  • Knowledgeable in basic phlebotomy training.

Non-Certified Teacher's Assistant/Residence Counselor/Direct Support Person

Springbrook
06.2021 - 08.2021
  • Provided assistance to autistic children receiving services throughout all aspects of their lives across educational and residential environments
  • Handling support of daily living (ADL’s), including personal care
  • Promoted choice and independence while providing protective oversight
  • Demonstrated compliance with State regulations to ensure safe and smooth operation of the program

Intern

Gender Sexuality & Resource Center, SUNY Oneonta
07.2020 - 01.2021
  • Provided a safe space on campus for current and incoming students
  • Presented multiple projects and presentations related to the current political climate of LGBTQ+ rights
  • Advocated for and established the necessities of gender neutral bathrooms and created a school map of their locations
  • Managed and worked with the campus in providing Safe-Space dormitory housing for LGBTQ+ individuals

Barista/Tea Mixologist

Argo Tea, SUNY Oneonta
08.2019 - 03.2020
  • Provided excellent customer service
  • Ability to effectively manage time and prioritize tasks and customers
  • Handling daily accounts and changes with seasonal products
  • Strong product knowledge and understanding of target customers
  • Ability to resolve customer disputes in a patient manner
  • Familiarity with restaurant machinery

Information Technology Specialist/Technician

SUNY Oneonta
05.2018 - 08.2018
  • Adept at providing Computer Support
  • Skilled in Systems Troubleshooting, Installations, and Maintenance
  • Handling maintaining inventory
  • Top Customer-Service and Help Desk Skills
  • Answered support calls within seconds to minimize delays and subsequent abandoned calls
  • Acquired in-depth knowledge of company operations, policies and guidelines
  • Remained up-to-date on latest technologies and solutions applicable to company products in order to provide best support to end-user

Secretary

Westchester Community College, WCC
09.2015 - 05.2018
  • Coordinated large-scale campus events and student activities
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors

Call Center Receptionist/Administration Counselor

Westchester Community College, WCC
09.2015 - 05.2018
  • Answered incoming calls, processed requests and relayed messages to appropriate academic and administrative departments
  • Top Customer-Service and Help Desk Skills at providing Computer Support regarding student account access and navigation
  • Maintained confidentiality and security pertaining to students

Retail Associate

Joann's Fabric
01.2015 - 08.2017
  • Engaged 40+ multiple new weekly customers, assessed their needs, and answered inquiries and questions to ensure a delightful shopping experience
  • Oversaw close-out process to ensure that cash in register matched total receipts
  • Maintained a positive attitude and extensive knowledge of product offerings and store discounts to direct customers
  • Exceeded customer purchase rate and minimum returns through a detailed understanding of product inventory and customer interests

Education

Associate of Science - Biology

State University of New York (SUNY), Westchester Community College (WCC)
Westchester, NY
05.2001 - 05.2018

Bachelor of Science - Women and Gender Studies

State University of New York (SUNY), College At Oneonta
Oneonta, NY

Skills

  • Microsoft Word, Outlook, PowerPoint and Excel proficiency

  • Windows and Computer Networking

  • Strong team player

  • Great team leader

  • Up-selling techniques

  • Food preparation and safety

  • Complaint resolution

  • Credit card processing

  • Sale expertise

  • Retail

  • Stock management

  • Data entry

  • Keyboarding skills

  • Help Desk

  • Technical support

  • Secretarial expertise

  • First Aid & CPR/AED Certified

  • Housekeeping

  • Events Organization

  • Laboratory Testing

  • Client documentation

  • Specimen Collection

  • EKG Interpretation

  • High level of autonomy

  • Teamwork and Collaboration

  • Patient Care Technician (PCT)

  • Active Listening

  • Electronic Recordkeeping

  • Infection Control

  • Patient Assessments

  • Phlebotomy Techniques

  • Outpatient Care

  • Patient Safety Management

  • Multitasking Abilities

Affiliations

Phi Theta Kappa September 2015 – Present


Iota Iota Iota (Triota Honor Society) April 2021 – Present

Additional Information

PROJECTS Senior Capstone Project: WMST 388 – Feminist Organizing Spring 2020

SUNY Oneonta, Oneonta, NY

Events Coordinator/Organizer

  • Published my own work completed within Feminist Research Methods regarding the lack of accessibility and resources within transgender healthcare and provided solutions and results for improvement in our current medical health system
  • Lead a team of 4 in consolidating personal and shared experiences of LGBTQ+ youth to be presented to medical professionals
  • Presented a presentation to the public among other colleagues regarding sexual and reproductive health, and the importance of consent in relation to LGBTQ+ marginalized minorities

Interests

Phlebotomy

Mental Health

LGBTQ, Gender Identity, Intersectionality & Trans Inclusive

Mortuary Science

Hobbies

  • Cooking
  • Reading
  • Spending time with my cats
  • Socializing with friends

Timeline

Patient Care Technician

A.O. Fox Hospital
11.2022 - Current

Non-Certified Teacher's Assistant/Residence Counselor/Direct Support Person

Springbrook
06.2021 - 08.2021

Intern

Gender Sexuality & Resource Center, SUNY Oneonta
07.2020 - 01.2021

Barista/Tea Mixologist

Argo Tea, SUNY Oneonta
08.2019 - 03.2020

Information Technology Specialist/Technician

SUNY Oneonta
05.2018 - 08.2018

Secretary

Westchester Community College, WCC
09.2015 - 05.2018

Call Center Receptionist/Administration Counselor

Westchester Community College, WCC
09.2015 - 05.2018

Retail Associate

Joann's Fabric
01.2015 - 08.2017

Associate of Science - Biology

State University of New York (SUNY), Westchester Community College (WCC)
05.2001 - 05.2018

Bachelor of Science - Women and Gender Studies

State University of New York (SUNY), College At Oneonta
Cruor NecrosMental Health Assistant