Summary
Overview
Work History
Education
Skills
Certification
Languages
Accomplishments
References
Timeline
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Cruz Lagunes

Landing,NJ

Summary

Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Manager

Quickcheck
02.2021 - Current
  • Promoted a positive work environment through open communication and constructive feedback.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Supervised employees and oversaw quality compliance with company standards for products and services.

Housekeeper

Private Client
08.2023 - 05.2025
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Education

Certificate of Technical Studies - Clinical Medical Assisting

ACE Healthcare And Training Institute
Dover
01-2025

High School Diploma -

Alvaro Galvez Y Fuentes
José Cardel
01.2012

Skills

  • Proficient in venipuncture
  • Vital sign monitoring and measurement
  • Phlebotomy techniques
  • EKG rhythm recognition
  • Physical examinations & exam room preparation
  • Medication uses, routes & forms
  • Administration of special point of care testing
  • Performing urinalysis
  • Emergency procedures & first aid
  • Using centrifuges
  • Infection control & aseptic procedures

Certification

  • CCMA - Certified Clinical Medical Assistant (National Healthcare Association)
  • CPT - Certified Phlebotomy Technician (National Healthcare Association)
  • CET - Certified EKG Technician( National Healthcare Association)
  • CPR Certified

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Accomplishments

200 hours externship at St Clare’s Hospital

I I rotated through different departments:

Primary Doctors, Internal Medicine, Cardiologist and Surgeons office and OB/GYN.

Where I learned pretty much about clinical and administrative skills.

I got experience in taking and recording vital signs( temperature, pulse, respiration and blood pressure).

Also, providing direct patient care, such as assisting with examinations, administering injections and performing basic wound care and performing EKG’s as needed.

I am pro-efficient using EHR SYSTEM (EPIC) for tasks like recording patient information, scheduling appointments, and managing medical records and excellent communication by phone interacting with patients and other healthcare professionals.

Ability to work effectively in a fast - paced environment and as part of health care team.

Very important understanding about HIPAA regulations to ensure patient privacy and data security.

References

Anna Pressner - Housekeeping employer (973) 652 4183

Isis Cepero - Housekeeping employer ( 862) 266 5613

Dr Shabi Hassnain - Teacher and Instructor at school program (973) 896 1360

Dr Sidhu - Primary Dr at St Clare’s Hospital (484) 478 2056

Jack-Lyn Clark - Manager at St Clare’s Hospital (732) 575 2612

Timeline

Housekeeper

Private Client
08.2023 - 05.2025

Shift Manager

Quickcheck
02.2021 - Current

Certificate of Technical Studies - Clinical Medical Assisting

ACE Healthcare And Training Institute

High School Diploma -

Alvaro Galvez Y Fuentes