Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cruzita Justice

Henderson,NV

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Well-qualified Staffing Consultant experienced in placing Doctors, Nurse Practitioners and Physicians Assistant employees with leading-edge companies. Quick learner with a diplomatic nature and gift for matching top candidates. Knowledgeable about temporary, temp-to-hire and permanent staffing standards.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Bar Lead

Skyline Hotel & Casino
Henderson, NV
02.2023 - 06.2024
  • Provided customer service by greeting guests and taking orders for drinks.
  • Managed cash transactions accurately while adhering to company policies.
  • Communicated effectively with customers to ensure satisfaction.
  • Participated in monthly inventory counts of all beverage products.
  • Tracked employee attendance records and ensured punctuality.
  • Effectively multitasked within fast-paced environment.

Bartender

El Luchador
Henderson, NV
04.2022 - 02.2023
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Performed opening and closing duties including restocking supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Stocked ice bins and coolers as needed throughout shift.
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.

Bartender/Bar Manager

Goldmine Tavern
Henderson , NV
11.2019 - 04.2022
  • Greeted customers and provided excellent customer service.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Resolved customer complaints in a professional manner.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.

Bartender/Server

Club Fortune Casino
Henderson, NV
03.2018 - 11.2019
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Assisted in setting up the bar for service shift.
  • Adhered to state regulations regarding serving alcohol responsibly.
  • Checked identification cards for proof of age prior to serving alcohol beverages.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.

Assisant Beverage Manager/bartender/cocktails

Stations Casinos
Henderson , Nv
07.2015 - 02.2018
  • Resolved customer complaints involving food or beverage quality and service.
  • Maintained highest standards for beverage quality and service.
  • Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
  • Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Enacted progressive disciplinary measures for staff, managed work zones and oversaw opening and closing duties.
  • Managed bar and wait staff and directed hiring program.

Food Server

Ihop
Henderson, NV
06.2007 - 07.2015
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
  • Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using pos to confirm deliveries to correct rooms.
  • Elevated customer satisfaction through followup and enthusiastic customer service.

Education

High School Diploma -

Foothill High School
Henderson, NV
06.2008

Skills

  • Teamwork and Professionalism
  • Responsible Alcohol Service
  • Changing Beer Kegs
  • Alcohol Ordering
  • Age Identification and Compliance
  • Ability to Lift 30 Pounds
  • Guest Engagement
  • Procedures Compliance
  • Hospitality Management
  • Reviewing Resumes
  • Scheduling

Certification

  • Leadership Development Training -August 2016

Timeline

Bar Lead

Skyline Hotel & Casino
02.2023 - 06.2024

Bartender

El Luchador
04.2022 - 02.2023

Bartender/Bar Manager

Goldmine Tavern
11.2019 - 04.2022

Bartender/Server

Club Fortune Casino
03.2018 - 11.2019

Assisant Beverage Manager/bartender/cocktails

Stations Casinos
07.2015 - 02.2018

Food Server

Ihop
06.2007 - 07.2015

High School Diploma -

Foothill High School

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Cruzita Justice