Crystal Almonte
Brooklyn,NY
Summary
Dynamic professional leveraging a diverse skill set in a collaborative environment that fosters growth and innovation. Committed to enhancing organizational productivity and reputation through effective teamwork and strategic business insights. Eager to contribute to a stable and profitable organization while continuously expanding expertise and driving results. Passionate about creating impactful solutions that align with company goals and objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Pinkberry
Brooklyn, NY, USA
01.2014 - Current
- Oversaw payroll operations on a weekly basis.
- Oversaw stock levels and inventory control.
- Verified that employees fulfilled all assigned shift duties.
- Direct employees throughout their daily routines and interact with costumers to make sure that they have a satisfactory experience.
- Directed operations for a group exceeding 20 staff members.
- Made daily and nightly shift deposits of money at the bank
- Count safe and tills and assign them
- Responsible for paper work
- Keep team members motivated
- Conducted interviews and assisted in the onboarding process.
- Train and mentor new employees to bring up to speed and work with established employees to improve performance.
- Create weekly schedule based on budget, forecasted sales, and work flow.
- Process termination papers and hire papers.
- Maintaining clean and comfortable store environment
- Managing cost within the shift by controlling overtime and identifying other unnecessary cost efficiencies.
- Generated weekly performance reports to track progress.
- Managed store opening and closing procedures.
- Conducted and managed regular store staff meetings.
- Conducted extensive cash management activities.
Fryer, Grill, Sandwich, Cashier up
Checkers
Brooklyn, NY, USA
01.2013 - 12.2014
- Responsible to fry and grill products and check temperatures
- Assembled various types of sandwiches.
- Representing the store in a positive manner
- Assisting costumers with choices by providing them with information about the product
- Ensured accuracy in processing cash register transactions.
- Boosted customer satisfaction with tailored upselling techniques.
- Maintained a high standard of hygiene.
- Organized and streamlined food prep tasks to enhance operational efficiency.
- Handled various responsibilities at once.
- Delivered efficient and prompt service.
Sales associate
Accessory Store
Brooklyn, NY, USA
01.2011 - 12.2012
- Executed re-merchandising tasks to enhance product presentation.
- Coordinated merchandise presentation.
- Resolved customer issues with speed and ingenuity.
- Implemented suggestive selling strategies to drive sales growth.
- Fulfilled consumer expectations.
- Managed cash register operations with precision.
Education
undefined
Allen School of health and science
01.2013
High school or equivalent - undefined
Pacific high school
01.2012
Skills
- Human resources
- Multitasking
- POINT OF SALE
- Pos system
- Brinks
- Training
- Management
- Sales
- Inventory
- Scheduling
- Payroll
- Fast Food
- Shift Supervisor
- Shift Lead
- Crew Member
- Food Service
- Telemarketing
- Fluent in English and Spanish
- Hospitality
- Adaptability
- Food certificate safety
- Customer communication
- General manager duties
- Emergency handling
- Customer complaint resolution
- Working under pressure
- Team leadership
- cleanliness
- meet customer’s need’s
- microsoft excel
Certification
Food Handler
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Availability: Anywhere, Anywhere
- Visa Status: Authorized to work in the US for any employer
- Work Permit: Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
Timeline
General Manager
Pinkberry
01.2014 - Current
Fryer, Grill, Sandwich, Cashier up
Checkers
01.2013 - 12.2014
Sales associate
Accessory Store
01.2011 - 12.2012
undefined
Allen School of health and science
High school or equivalent - undefined
Pacific high school