Crystal Andrist
Odessa,MO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
Work History
Regional Director
Comfort Keepers - Senior Home Care
12.2017 - Current
- Attended weekly meetings to discuss and optimize strategies.
- Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.
- Visited sites periodically to view service levels and adherence to global service standards.
- Monitored staff performance by actively engaging in and observing day-to-day activities.
- Trained and guided team members to maintain high productivity and performance metrics.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Mitigated business risks by working closely with staff members and assessing performance.
- Reduced operational risks while organizing data to forecast performance trends.
District Trainer/Area Manager
DFG Inc.
02.2012 - 12.2017
- Cultivated culture of open communication, collaboration and shared accountability for business success.
- Oversaw daily, weekly and monthly business reporting and leveraged information to optimize forecasting and future business plans.
- Recognized and rewarded performance to motivate continued success.
- Supported site management to empower front-line associates with skills and knowledge to carry out day-to-day assignments.
- Built relationships with customers and community to establish long-term business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Education
High School Diploma -
Odessa High School
Odessa, MO05.2003
No Degree -
Metropolitan Community College - Kansas City
Kansas City, MOSkills
- Brand Awareness
- Corporate Social Responsibility
- Public Speaking
- ADP Workforce Now
- Contact Management Systems
- Financial Statements
- Manage Budgets
- Time Management
- Corporate Communications
- Staff Management
- Coaching and Mentoring
- Microsoft Office
Timeline
Regional Director
Comfort Keepers - Senior Home Care
12.2017 - Current
District Trainer/Area Manager
DFG Inc.
02.2012 - 12.2017
High School Diploma -
Odessa High School
No Degree -
Metropolitan Community College - Kansas City
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