Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Christy Athans

Travelers Rest,SC

Summary

Dynamic Operations Leader with proven ability to drive success through strategic planning and effective team leadership. Successfully managed multi-million-dollar budgets and optimized operational efficiency across diverse markets. Demonstrated expertise in forging strong client relationships and leveraging data-driven insights to exceed revenue targets.

Overview

19
19
years of professional experience

Work History

Regional Director

Crossroads Treatment Centers
10.2023 - Current
  • $30M in revenue,13 Opioid Treatment Programs (OTP), 14 direct reports and 200 total teammates
  • Partner with the compliance department to ensure regulatory compliance and CARF preparedness at all times
  • Implemented new EMR (CareLogic), serve as Operations Stakeholder in Clinical Applications Steering Committee
  • Used grant funding to develop and implement Peer Support in 7 SC centers.

State Director, SC

Broadstep Behavioral Health
06.2022 - 10.2023
  • $40M in revenue across 18 locations community training homes, group homes and psychiatric residential treatment facilities, 6 direct reports, 250 total teammates
  • Transitioned treatment intervention protocols from Therapeutic Crisis Intervention (TCI) to Crisis Prevention Intervention (CPI)
  • Collaborate with company leaders from different departments to ensure communication across disciplines in a matrix supported organization

Vice President of Operations

United Allergy Services
07.2019 - 06.2022
  • $24M in revenue in 222 locations across 20 states after assisting with restructure post COVID
  • Work closely with system clients throughout the enterprise to maximize profitability at a system level
  • Implemented pharmacy partnership in all licensed states to reduce supply cost and a more consistent quality of foundation vials

Regional Operations Director

United Allergy Services
03.2014 - 07.2019
  • Drive productivity in the area to achieve testing, treatment and profitability goals. Develop and implement regional projects, and help to develop and execute bi-annual regional meetings.
  • Practice continuous learning while developing teammates through coaching, mentoring and stretch assignments, all while modeling the company's RISEUP values.

Account Manager

United Allergy Services
02.2012 - 03.2014
  • Managed up to 16 allergy labs in contracted Physician practices within assigned geographic area, to include supervising Clinical Allergy Specialists, Area Coordinators and Training Specialists.
  • Maintained a positive working relationship with contracted Providers while working to achieve budgeted testing and treatment goals.
  • Served as a member of the Culture Committee; invited to participate in the Mission Vision Workshop as a representative from the field.

Executive Director

Hospice of the Sandias
09.2006 - 07.2011
  • Planned and directed daily aspects of hospice care program of up to 140 clients and 50+ employees, including staffing, financial management, interaction with patients and families, community relations and regulatory compliance.
  • Projected hospice philosophy to staff, patients, families and community at large
  • Implemented several new ideas and programs to grow the business such as team model, Professional Advisory Board, Physician Advisory Board, segmented marketing, and Continuous Care Team.


Education

Bachelor of Arts - Business Administration

Piedmont College
Demorest, GA
05-2001

Skills

  • Talent acquisition and Staff oversight
  • Brand awareness
  • Skilled in Microsoft Office, Salesforcecom, Workday, ADP, multiple EHRs
  • Budget development and performance reporting
  • Operations management
  • Team evaluation
  • Hiring and onboarding
  • Revenue generation
  • KPI tracking
  • Decision-making
  • Change management

Accomplishments

  • Named 2015 MVP for United Allergy Services
  • Chosen multiple times throughout career to be the operational voice on a committee or board.
  • 6 promotions since 2006
  • Skilled change manager and driver of culture and lead a team through an acquisition

Timeline

Regional Director

Crossroads Treatment Centers
10.2023 - Current

State Director, SC

Broadstep Behavioral Health
06.2022 - 10.2023

Vice President of Operations

United Allergy Services
07.2019 - 06.2022

Regional Operations Director

United Allergy Services
03.2014 - 07.2019

Account Manager

United Allergy Services
02.2012 - 03.2014

Executive Director

Hospice of the Sandias
09.2006 - 07.2011

Bachelor of Arts - Business Administration

Piedmont College