CRYSTAL ANNE WILLIAMS
Brooklyn,NY
Summary
Strategic Account/Project manager with demonstrated success assessing project scope and adhering to deadlines. Twenty (20) + years of combined experience gained from prior positions whilst obtaining a Bachelor’s Degree in Business management. Demonstrated expertise in relationships management, interpersonal communication, and problem resolution. Self-motivated and passionate about business growth, adhering to policies and core standards to deliver productive and profitable results. Adept at performing a wide range of administrative and project coordination tasks. Skilled at collaborating with all levels of management, clientele, and peers to achieve bottom-line objective.
Overview
4
4
years of professional experience
Work History
GUARDIAN SERVICES-PROJECT/ ACCOUNT MANAGER
AMAZON
03.2025 - 07.2025
- Recruit, manage and onboard new hire
- Supervised the engineering department and provided work orders
- Prepare employees work hours for preparation of payroll
- Control Labor expenses. Direct the purchasing and inventory management of supplies
- Manage employees performance for the growth of the organization
- Provided daily regular scheduled meetings and records of the fire and safety teams, fire drill, safety equipment, training
- Provided daily inspections of the building
- Worked in accordance with GREF policies
ABM-PROJECT/ FACILITIES MANAGER
GOOGLE
06.2024 - 02.2025
- Recruit, manage and onboard new hire.
- Prepare monthly expense reports for closing.
- Prepare employees work hours for preparation of payroll.
- Control Labor expenses. Direct the purchasing and inventory management of supplies.
- Manage employees performance for the growth of the organization
- Provided daily regular scheduled meetings and records of the fire and safety teams, fire drill, safety equipment, training
- Provided daily inspections of the building
- Worked dilligently with vendors and completed tickets for JLL.
ABM-PROJECT/ FACILITIES MANAGER
Jazz at Lincoln Center
06.2022 - 06.2024
- Recruit, manage and onboard new hire.
- Prepare monthly expense reports for closing.
- Prepare employees work hours for preparation of payroll.
- Prepare set ups for high profile events.
- Schedule the operations load in and out for the events
- Control Labor expenses. Direct the purchasing and inventory management of supplies.
- Work diligently with clients and vendors for Movie Premiers, Summits, Ceremony’s, and Conferences.
- Manage employees performance for the growth of the organization
Fueling Administrative Clerk Supervisor
SWISSPORT USA, INC
02.2022 - 03.2022
- Supervise and train new hire within the department
- Manage, update and upload all fuel aviation consumption data to all commercial airlines
- Prepare monthly closing reports for General Manager
- Update and maintain records of data on VAREC system
- Ensure all safety and security processes and procedures are adhered to
- Record and Input employees (60) schedules and work hours for preparation of payroll
- Finalize all payroll accounts for staff (60) to ensure payments deposits
SHOWROOM COORDINATOR
LAFAST MOTORS (BMW)
03.2021 - 09.2021
- Prepared weekly Deal Tracker Reports, Receivable Reports, and CDK Stock Reports for review and submission by the respective Sales Manager
- Prepared monthly BMW Service inclusive/BMW Repair inclusive (BSI/BRI) Reports for review and submission by the respective Sales Manager
- Prepared PO’s and requisition orders for Sales Advisors
- Prepared Schedule for Sales Advisors and supported the Sales Advisors with the completion of Deal Files
- Verified all deals to ensure accurate transaction before forwarding to Accounts Department.
- Assisted the Sales Manager by preparing cash for the Delivery Coordinator.
- Provided exceptional customer service while managing incoming telephone calls, by assessing the callers’ needs and directing phone calls effectively, sending emails and providing feedback.
- Managed and overseered the cleaning staff tasked with ensuring the key areas accessed by the public were cleaned and organized to BMW standards.
Education
Bachelor’s Degree - Business Management
Anglia Ruskin University
01.2013
High School Diploma - undefined
01.1999
Skills
- Operational management
- Inventory control
- Operational scheduling in aviation
- Facility maintenance oversight
- Budget management
- Client service optimization
- Customer satisfaction enhancement
- Leadership abilities
- Staff training
- Staff development coaching
- Regulatory compliance
- Strategic implementation
- Personal Skills
- Tactful Communication
- Organized And
- Tech Savvy
- Time Management
- Welcoming communication style
- Problem-solving abilities
- Effective communication
- Relationship building
- Mental health support
- Conflict resolution
- Time management abilities
Accomplishments
- Supervised team of 40 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Limited Working
Timeline
GUARDIAN SERVICES-PROJECT/ ACCOUNT MANAGER
AMAZON
03.2025 - 07.2025
ABM-PROJECT/ FACILITIES MANAGER
GOOGLE
06.2024 - 02.2025
ABM-PROJECT/ FACILITIES MANAGER
Jazz at Lincoln Center
06.2022 - 06.2024
Fueling Administrative Clerk Supervisor
SWISSPORT USA, INC
02.2022 - 03.2022
SHOWROOM COORDINATOR
LAFAST MOTORS (BMW)
03.2021 - 09.2021
High School Diploma - undefined
Bachelor’s Degree - Business Management
Anglia Ruskin University
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