Crystal Armenta
Buckeye,AZ
Summary
Dynamic and detail-oriented paralegal with extensive experience at Rafi Law Group, excelling in case management and client communication. Proven ability to draft legal documents and notarize essential releases, ensuring seamless operations. Recognized for problem-solving skills and dedication to client satisfaction in personal injury cases.
Overview
9
9
years of professional experience
Work History
Accounting Paralegal
Rafi Law Group
Phoenix, AZ
04.2024 - Current
- Drafted correspondence to clients and other attorneys.
- Provided administrative support such as answering phones or scheduling appointments.
- Assisted in drafting and reviewing legal correspondence, including letters, emails, and faxes.
- Sending reductions to medical providers.
- Notarize Releases, Power of Attorney.
- Schedule an office appointment to review settlement documents.
- Schedule conservatorship appointments with clients and minors.
Paralegal
Law Office of Samuel Moeller
Phoenix, AZ
05.2023 - 03.2024
- Handle personal injury cases from start to finish.
- Conduct intake and get all information from clients.
- Meet with clients in the office to give case updates.
- Request Police reports, Request Medical records, Medical Liens.
- Speak with 1st party and 3rd party insurances.
- Schedule appointments for clients with medical providers for treatment.
- Meet with outside vendors on behalf of attorneys.
- Prep demands and send them to the insurance company.
- Handle balance verifications, health insurance liens, net outs, settle cases with attorney.
Paralegal
Rafi Law Group
Avondale, AZ
05.2022 - 05.2023
- Assist personal injury cases from beginning to end.
- Conducted detailed client intakes and entered information into company database.
- Meet with clients daily to give updates on cases.
- Request Police reports, Request Medical records, Medical Liens.
- Communication with clients daily.
- Speak with 1st party and 3rd party insurances.
- Schedule appointments for clients with medical providers for treatment.
- Communicated with outside vendors on behalf of attorneys and legal departments.
- Prep demands and send them to the insurance company.
Intake Specialist/Legal Assistant
Alcock and Associates
Phoenix, AZ
04.2021 - 05.2022
- Offered compassionate and attentive guidance to patients during moments of crisis and trauma in personal injury cases.
- Answered phone calls and provided new clients with the required paperwork to initiate service.
- Confirmed appointments, communicated with clients, and updated client records.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Take daily payments.
- Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.
Legal Assistant
Attorney Daniel Garza's Office
Mesa, AZ
09.2020 - 04.2021
- Managed accounts and client records of clients observing confidentiality and extreme discretion.
- Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
- Scheduled appointments, court appearances and depositions for law firm.
- Request Medical records from provider's offices and hospitals, and police reports.
Medical Assistant
Banner Imaging
Surprise, AZ
07.2018 - 09.2020
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Prepared initial patient charts for admission.
- Called and faxed pharmacies to submit prescriptions and refills.
- Roomed patients.
- Prepared charts.
Legal Assistant
MayesTelles PLLC
Phoenix, AZ
08.2016 - 07.2018
- Assist personal injury cases from beginning to end.
- Lien searches.
- Prepare settlements breakdown for my senior paralegal.
- Schedule clients' meetings and prepare meeting documents.
- Request medical records from hospitals and providers office, also police reports.
- Asking for reduction on medical bills.
- Preparing litigation documents to prepare for filling.
Education
High School Diploma -
Cibola High School
Yuma, AZCMA - Medical Assistant
Carrington College
Phoenix, AZSkills
- Legal
- Document drafting
- Case management
- Client communication
- Legal correspondence
- Medical record requests
- Notarization services
- Appointment scheduling
- Time management
- Attention to detail
- Problem solving
- Attorney support
Timeline
Accounting Paralegal
Rafi Law Group
04.2024 - Current
Paralegal
Law Office of Samuel Moeller
05.2023 - 03.2024
Paralegal
Rafi Law Group
05.2022 - 05.2023
Intake Specialist/Legal Assistant
Alcock and Associates
04.2021 - 05.2022
Legal Assistant
Attorney Daniel Garza's Office
09.2020 - 04.2021
Medical Assistant
Banner Imaging
07.2018 - 09.2020
Legal Assistant
MayesTelles PLLC
08.2016 - 07.2018
High School Diploma -
Cibola High School
CMA - Medical Assistant
Carrington College
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