Crystal Atwater
Emily,MN
Summary
Seeking employment administration To enhance my professional skills in a dynamic and stable workplace.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
Rice Lake Construction Group
11.2023 - Current
- Process and deposit checks on the computer.
- File papers.
- Create spreadsheets on excel.
- Sort through boxes and mail and give them to appropriate people.
- I am a notary.
- Stock break room and bathrooms.
- Fold and stuff payroll and AP checks.
- Process mail on postage machine ensuring that all is correct.
- Ordering supplies for 2 buildings.
- Greeting everyone that comes through the door with a warm smile and a hello.
- Bank and mail run.
- Answering the phone with proper etiquette.
- Some cash handling/ I monitor a cash box.
- I've built a lot of good relationships with my co-workers. I try to lift their spirits if they are feeling down and out.
- I help anyone who needs it, from filing to making plan sets for project managers.
Pine river state bank
01.2023 - 10.2023
- Counting cash and coin in vault, drawer and to customers.
- Fill ATM.
- Processing mail and night drop.
- Answering and helping customers over the phone.
Frandsen bank & trust
02.2022 - 12.2022
- Process customer transactions.
- Count and process cash and coin.
- Fill ATM.
- Set up customers with credit cards as needed.
- Provide excellent customer service to all customers.
- Multi tasking skills for drive up, walk up and lobby.
- Balance drawer.
Patient Access Specialist
Cuyuna Regional Medical Center
05.2017 - 01.2022
- Effective interpersonal relationship skills including good listening and communication skills.
- Accurately schedules patient appointments according to schedule guidelines and provider preferences.
- Inform and instruct patients on procedure and appointment preparation.
- Obtain and maintain accurate electronic medical record including verification of demographic information, insurance information and documentation entered.
- Process physician orders as requested.
- Timely monitor and address all work queues and tasks that need to be completed.
- Answer all incoming phone calls in a customer service friendly and professional manner to assist callers with scheduling needs and is liaison between the patient and clinical staff.
- Collaborate with all other departments and any outside entities to ensure accurate scheduling and continuation of care for the patient.
- Participate as required in continuous improvement activities to enhance the quality of patient care.
- Demonstrate a can do spirit when other duties are assigned.
Assistant Front Desk Manager
Narveson Management Inc.
03.2014 - 05.2017
- Deliver a high level of proactive guest service in a professional manner.
- Demonstrate leadership skills.
- Having an effective working relationship with internal departments.
- Ensure inquiries and issues are resolved and service levels are met.
- Manage time effectively and efficiently to provide quality service to our guests.
- Making guest and owner reservations.
- Writing up work orders for other departments.
- Collecting payments from owners and guests.
- Maintain company and guest relations.
Assistant Housekeeping Manager
Narveson Management Inc.
09.2001 - 08.2013
- Filling out daily worksheets for housekeepers.
- Inspecting units for cleanliness and maintain issues to uphold a high standard.
- Assure guests satisfaction.
- Oversee housekeepers and their daily duties.
- Bill out supplies to appropriate associations.
- Order supplies for units.
- Weekly scheduling.
- Train in new hires.
- Interviewing job candidates.
Education
GED -
Timeline
Administrative Assistant
Rice Lake Construction Group
11.2023 - Current
Pine river state bank
01.2023 - 10.2023
Frandsen bank & trust
02.2022 - 12.2022
Patient Access Specialist
Cuyuna Regional Medical Center
05.2017 - 01.2022
Assistant Front Desk Manager
Narveson Management Inc.
03.2014 - 05.2017
Assistant Housekeeping Manager
Narveson Management Inc.
09.2001 - 08.2013