Crystal Baker
Office Professional and Professional Driver
Sioux City,IA
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Reliable cattle/hog farm hand with background handling wide-ranging daily farming needs and assisting with special projects. Trained in livestock management and animal care including vaccines and nutritional needs. Able to lift and work in outside environments
Overview
17
17
years of professional experience
Work History
Administrative Assistant
S & S Trucking Inc
Jackson, NE
09.2017 - Current
- Filtered incoming phone calls and emails escalating only highest priority inquiries to executive leadership
- Worked on special projects and developed strategies for important initiatives
- Managed scheduling and staff coverage logistics for confidential, personal concerns relaying information as intended by senior staff
- Supported office staff by processing correspondence, documents, and reports
Livestock Hand
JW Farms
Jackson, NE
09.2017 - Current
- Utilized accurate and detail-oriented instruments to administer vaccines to cattle
- Cared for livestock including feeding and inspecting for injuries or illnesses
- Assisted with hay harvesting operations by using tractors, forklifts, and hand tools
- Worked with cattle in cow-calf operation to include daily care, watering, minerals, and practicing stress-free handling
- Marked livestock to protect ownership and identify grades with the use of brands and tags
- Herded livestock to pastures for grazing or to scales, trucks, or other enclosures.
Customer Service Supervisor
Communication Services
North Sioux City, SD
03.2008 - 05.2011
- Directed phone calls to shorten service time and steer conversations towards targeted solutions
- Developed collaborative partnerships with customers and internal business partners to build successful solutions to diverse problems
- Reviewed reports for accounts subject to collection actions
- Supervised staff and provided assistance to meet department and organizational goals
- Connected with prospective, new, and established customers to assess and determine individual needs
- Coordinated with management to review unit performance.
Education
High School Diploma -
Pine Creek High School
Colorado Springs, CO05.2001
Skills
- Recordkeeping and Bookkeeping
- Excel Spreadsheets
- Accounting Skills
- Technologically Savvy
- Meticulous Attention to Detail
- Professional and Courteous
- Employee Coaching and Motivation
- Able to Lift 125 Pounds
- Clear Communication
- Strong Work Ethic
- Farm Vehicle Operation
- Animal Care
- Livestock Herding
- Stall and Pen Cleaning
Timeline
Administrative Assistant
S & S Trucking Inc
09.2017 - Current
Livestock Hand
JW Farms
09.2017 - Current
Customer Service Supervisor
Communication Services
03.2008 - 05.2011
High School Diploma -
Pine Creek High School
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