Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Crystal Barba

Crystal Barba

Chula Vista,CA

Summary

Results-focused hair stylist dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets. Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Cosmetologist

Great Clips Salon
08.2010 - 02.2023
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Supported reception desk, receiving phone calls, entering client data, and collecting payments for services rendered.
  • Cash handling experience, product sales and keeping inventory.

Assitant Manager

Great Clips Hair Salon
08.2010 - 02.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

High School Diploma -

Glendale Community College
Glendale, CA
03.2004

Skills

  • Beard Trimming
  • Client Loyalty Building
  • Reflective Listening
  • Beauty Tool Sanitization
  • Client Retention

Certification

  • Licensed Cosmetologist - 2005-2023
  • Eyelash and hair Extension specialist Training - 2021-2023

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Cosmetologist

Great Clips Salon
08.2010 - 02.2023

Assitant Manager

Great Clips Hair Salon
08.2010 - 02.2023

High School Diploma -

Glendale Community College
Crystal Barba