Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shannon Varnado-Griffith

Zephyrhills

Summary

Dynamic and client-focused Cosmetologist with extensive experience at Glitz Hair Design, excelling in hair styling and color matching, alongside exceptional customer service skills. Proven track record of enhancing client satisfaction through personalized consultations and education. Adept at leveraging social media for salon promotion, demonstrating a commitment to professionalism, ethics, and ongoing education in cosmetology.

Overview

27
27
years of professional experience

Work History

Cosmetologist

Glitz Hair Design
07.2024 - Current
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.

Dispatcher

GTE/Verizon/Frontier
04.1998 - 12.2022
  • Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Processed payments, entering sales in register for prompt customer service.

Education

Cosmetology License - Cosmetology

Empire Beauty School
Lakeland, FL
01.2024

GED - GED

Lee Adult
Leesburg, FL
03.1996

Skills

  • Social skills
  • Friendly communication
  • Active listening
  • Licensed cosmetologist
  • Scheduling appointments
  • Clear communication
  • Hair styling
  • Men and women haircuts
  • Customer consultation
  • Professionalism and ethics
  • Sanitation practices
  • Client consultations
  • Product knowledge
  • Hair coloring and highlighting
  • Social media promotion
  • Client education
  • Client consultation
  • Decision-making
  • Continuing education
  • Styling tools
  • Hair coloring expertise
  • Waxing treatments
  • Trend awareness
  • Hair conditioning and styling
  • Bleaching, dyeing, and tinting
  • Sanitation maintenance
  • Precision hair cutting
  • Facial massage techniques
  • Salon management
  • Chemical texture services
  • Hair assessments
  • Color matching master
  • Special event hair styling
  • Facials and skincare treatments
  • Beard trimming
  • Scalp treatments
  • Nail treatments
  • Hair coloring expert
  • Wig styling
  • Cuticle trimming
  • Skin exfoliation
  • Creativity and originality
  • Hair cutting and trimming
  • Payment processing

Timeline

Cosmetologist

Glitz Hair Design
07.2024 - Current

Dispatcher

GTE/Verizon/Frontier
04.1998 - 12.2022

Cosmetology License - Cosmetology

Empire Beauty School

GED - GED

Lee Adult
Shannon Varnado-Griffith