Crystal Barbosa
Austin,TX
Summary
Experienced professional with a successful track record in various roles at Image Api. Started as a Document Prepper through a temp service called Media Riders, consistently delivering exceptional results from 2015 to 2021. Promoted to lead the Prep Production floor in 2021, becoming an Image employee. Transitioned to Data Entry in January 2022, expanding skill set. Currently serving as an Administrative Assistant and Data Entry specialist since August 2022.
Overview
9
9
years of professional experience
Work History
Administrative Assistant & Data Entry
Image API
01.2022 - Current
- Process payments by scanning and logging data prior to sending to the Health and Human Services Commission
- Track daily attendance for all employees, generate biweekly Census Report, and calculate and compile production data weekly/monthly using excel spreadsheet and email internally to Image API
- Assist with new hire process (supplies, lock/cubie assignments, badges, QA tickets, etc.) and Create Team Member Requests (TMRs) for New Hires & Released/Resigned employees
- Contact IT support on behalf of employees for computer software issues, access to distribution lists, and assistance with email features
- Monitor and refill postage meter as needed, monitor and schedule maintenance and restocking services for breakroom vending machines, keep inventory of supplies and order supplies monthly
- Retrieve Paycor private employee information and maintain confidentiality, process payments daily, send receipts for company meals and expenses to appropriate corporate contract
- Adhered to quality and service standards to support operational goals
- Input approximately 8,000-15,000 production transactions in excel daily, 10 key data entry.
Production Prepper Production Lead
Image API
04.2021 - 01.2022
- Assist the Prep floor with questions
- Prep Project Management and Contaminated Mail
- Perform Quality Control checks on new hire work
- Prepare files and documents by removing staples, paperclips, covers and bindings
- Repair torn or damaged documents
- Place bar code labels on boxes, files and /or documents; and/or barcode separator sheets within paper documents per business rules
- Complete the prepping information required on batch information sheet and placing these sheets on appropriate boxes
- Forward prepared files to scanning or the next designated step in the process
- Other duties as assigned.
Document Prepper
Media Riders
12.2015 - 04.2021
- Prepare files and documents by removing staples, paperclips, covers and bindings
- Repair torn or damaged documents
- Place bar code labels on boxes, files and /or documents; and/or barcode separator sheets within paper documents per business rules
- Complete the prepping information required on batch information sheet and placing these sheets on appropriate boxes
- Forward prepared files to scanning or the next designated step in the process
- Identify large, multi-component documents that cannot be handled according to the normally defined steps of the workflow
- Forward prepared files to the next designated step for the assigned project
- Prepare documents to be returned to customers according to specified requirements
- Other duties as assigned.
Education
High School Diploma -
McCallum High School
05.2015
Skills
- Leadership
- Communication skills
- Reliable
- Skilled in Microsoft Office, Word, Excel
- Motivated
- Personable
Timeline
Administrative Assistant & Data Entry
Image API
01.2022 - Current
Production Prepper Production Lead
Image API
04.2021 - 01.2022
Document Prepper
Media Riders
12.2015 - 04.2021
High School Diploma -
McCallum High School
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