Crystal Barker
Casa Grande,AZ
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Call Center Representative
Global Lending Services LLC
Tempe, Arizona
2024.07 - Current
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Developed effective working relationships with team members across multiple departments.
- Utilized knowledge base to answer inquiries from customers quickly and effectively.
- Maintained accurate records of customer interactions for future reference.
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Monitored call queues in order to prioritize incoming calls by urgency or importance level.
- Maintained detailed records of customer interactions and transactions for future reference.
Bookkeeper/Hiring and Recruiting Manager
Safeway
Tacoma, WA
2005.09 - Current
- Maintained and reconciled general ledger accounts.
- Prepared financial statements, including balance sheets, income statements, and statement of cash flows.
- Processed accounts payable and receivable transactions.
- Payroll for all employees
Education
High School Diploma -
Fremont Adult & Continuing Education
Fremont, CA2000-06
Skills
- Accounting
- General ledger maintenance
- Financial Reporting
- Data analysis and research
- Payroll Processing
- Bank Reconciliation
- Customer Relations
- Inventory Tracking
- Financial Recordkeeping
- Payroll Administration
Timeline
Call Center Representative
Global Lending Services LLC
2024.07 - Current
Bookkeeper/Hiring and Recruiting Manager
Safeway
2005.09 - Current
High School Diploma -
Fremont Adult & Continuing Education