Crystal Barlow
Davenport,FL
Summary
Certified Clinical Medical Assistant with experience at AdventHealth, excelling in patient care, and compliance with HIPAA regulations. Proven ability to enhance team productivity through collaborative teamwork and meticulous medical records management. Recognized for effectively onboarding new employees and maintaining inventory control, ensuring optimal operational efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
AdventHealth Cardiovascular Surgery
Celebration, Florida
11.2024 - Current
- Managed patient intake, including scheduling and record verification.
- Organized charts, documents and supplies to maintain team productivity.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Kept facility stocked with necessary supplies, equipment and instruments.
Certified Clinical Medical Assistant
AdventHealth Vascular Surgery
Celebration, FL
12.2023 - 06.2024
- Accurately recorded vital signs and medical histories during patient intake processes.
- Collaborated with providers during office procedures to elevate patient care.
- Uphold compliance with HIPAA, CILA, and OSHA regulations to ensure safety standards.
- Performed diverse administrative duties while maintaining organized medical records.
New Patient Coordinator
AdventHealth, Vascular Surgery
Celebration, FL
07.2023 - 12.2023
- Scheduling new and established patients for visits for necessary diagnostic testing.
- Verifying insurance policy information.
- Ensure HIPPA compliance
Patient Accounts Manager
Milwaukie Spine and Sport, LLC
Milwaukie, OR
08.2022 - 04.2023
- Verify patient forms, insurance, and billing information
- Managed accounts receivable, returned patient billing inquiries and maintained scheduling for providers and patients
- Managed medical billing for 7 providers
- Maintain HIPPA compliance
- Process record requests and billing while reconciling EOBs
Certified Pharmacy Technician
Safeway Pharmacy
Portland, OR
02.2022 - 08.2022
- Provide strategic guidance regarding customer service and patient care.
- Expert regarding insurance processes leading to the treatment of patients.
- Continuing education courses to ensure all certification requirements are current.
- Perform administrative duties including inventory control, maintenance and control responsibility.
- Coordinate with healthcare facilities such as hospitals, private practice offices, insurance companies, and pharmacies to validate, obtain, and clarify prescription information.
Senior Certified Pharmacy Technician
Walgreens Pharmacy
Rockford, IL
09.2006 - 02.2022
- Team leader to the district manager in opening and training new technicians for continuous support for Walgreens Crusader Inter-Professional Clinic location.
- Lead technician responsible for training incoming individuals on the software databases and the responsibilities of a Pharmacy Technician with Walgreens.
- Provide strategic guidance regarding customer service situations and patient care.
- Expert regarding insurance processes leading to the treatment of patients.
- Ensure that all pharmacy technicians and staff members are current and in compliance with Illinois state licenses.
- Expert in InterCom Plus and StoreNet computer systems.
- Continuing education courses to ensure all certification requirements are current.
- Perform administrative duties including inventory control, maintenance and control responsibility.
- Coordinate with healthcare facilities such as hospitals, private practice offices, insurance companies, and pharmacies to validate, obtain, and clarify prescription information.
Class Coordinator
University of Illinois Chicago College of Pharmacy at Rockford
Rockford, IL
03.2019 - 01.2022
- First year pharmacy student class coordinator for didactic learning between Chicago and Rockford campuses.
- Set up daily course activities and labs to assist with pharmacy curriculum.
- Established a remote class platform for students and instructors.
- Proficient with MS Office and the platform Black Board Collaborate support for the instructors.
- Proctor and grade exams/quizzes reporting to instructors through databases.
Education
CCMA -
AdventHealth Fastrack Program
12.2023
Bachelor Of Arts Degree - Biology
Rockford University
05.2011
Rock Valley Pharmacy Technician Program -
Rock Valley College
06.2005
Skills
- Collaborative teamwork
- Attention to detail
- Time management
- Inventory management
- Onboarding new employees
- HIPAA compliance
Certification
• Certified Clinical Medical Assistant (CCMA)
• CPR/BLS Certified
• AED Certified
• CPR/BLS Certified
• AED Certified
References
- Ericka Valladares, AdventHealth - Supply Chain Shared Services, 407-357-3759, Ericka.valladarescanales@adventhealth.com
- Dr. Que Mohring, Outpatient Pharmacist, OSF Healthcare, 815-222-2303, mohringque@gmail.com
- Jon Owens, Business Manager, Milwaukie Spine and Sport LLC, 971-400-0625, owen6620@gmail.com
Timeline
Certified Clinical Medical Assistant
AdventHealth Cardiovascular Surgery
11.2024 - Current
Certified Clinical Medical Assistant
AdventHealth Vascular Surgery
12.2023 - 06.2024
New Patient Coordinator
AdventHealth, Vascular Surgery
07.2023 - 12.2023
Patient Accounts Manager
Milwaukie Spine and Sport, LLC
08.2022 - 04.2023
Certified Pharmacy Technician
Safeway Pharmacy
02.2022 - 08.2022
Class Coordinator
University of Illinois Chicago College of Pharmacy at Rockford
03.2019 - 01.2022
Senior Certified Pharmacy Technician
Walgreens Pharmacy
09.2006 - 02.2022
CCMA -
AdventHealth Fastrack Program
Bachelor Of Arts Degree - Biology
Rockford University
Rock Valley Pharmacy Technician Program -
Rock Valley College