Crystal Batson
Sumner,TX
Summary
I give my all in every position I’ve had. I’ve been on the board as head trustee for aerie 3526 and broke records there. I went back to college later in life and excelled, reaching my goals. I am good with people and I am reliable.
Overview
14
14
years of professional experience
Work History
Bartender
Eagles Aerie 3864
2025.04 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender
American Legion Post 77
2013.01 - 2023.10
- Prepared and served beverages in a fast-paced environment.
- Maintained cleanliness and organization of bar area and equipment.
- Assisted customers with drink selections and provided menu recommendations.
- Processed cash and credit transactions accurately and efficiently.
- Collaborated with team members to ensure smooth service during peak hours.
- Monitored inventory levels and restocked supplies as needed.
- Developed knowledge of drink recipes, including cocktails and specialty drinks.
- Managed customer complaints professionally to enhance satisfaction levels.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Bartender
Eagles Aerie 3526
2012.05 - 2013.02
- Prepared and served beverages in compliance with safety and health regulations.
- Maintained cleanliness and organization of bar area for optimal workflow.
- Assisted in training new staff on drink recipes and customer service protocols.
Education
Associate of Arts - New Media/Graphic Design
Mesalands Community College
Tucumcari, NM05.2020
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Payment processing
- Handling difficult customers
- Cash register operation
- Menu memorization
- Memory retention
- Hospitality service expertise
- Professional appearance
- Basic accounting
Timeline
Bartender
Eagles Aerie 3864
2025.04 - Current
Bartender
American Legion Post 77
2013.01 - 2023.10
Bartender
Eagles Aerie 3526
2012.05 - 2013.02
Associate of Arts - New Media/Graphic Design
Mesalands Community College