Summary
Overview
Work History
Education
Skills
Timeline
Generic

CRYSTAL BEAUDOIN

Emory

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

21
21
years of professional experience

Work History

OWNER

CRYSTAL'S CLEANING SERVICES
01.2018 - Current

Coordinated payroll schedules while prioritizing customer satisfaction to support business objectives.

  • Managed daily operations of cleaning services, ensuring high standards of cleanliness and customer satisfaction.
  • Developed and implemented efficient cleaning protocols to enhance service delivery and operational efficiency.
  • Trained and mentored staff on best practices in cleaning techniques and customer service.
  • Oversaw inventory management, ensuring availability of necessary cleaning supplies and equipment.
  • Cultivated strong client relationships through consistent communication and quality service delivery.
  • Conducted regular quality inspections to maintain compliance with safety standards and client expectations.
  • Resolved customer complaints promptly, enhancing overall client satisfaction and retention rates.

Paraprofessional

Rains ISD
Emory, TX
06.2025 - 01.2026
  • Assisted teachers with classroom management and instructional support.
  • Implemented individualized education plans to meet diverse student needs.
  • Collaborated with special education team to enhance learning strategies.
  • Monitored student progress and reported on behavioral and academic developments.
  • Provided one-on-one support for students requiring additional assistance in core subjects.
  • Maintained accurate records of student performance and intervention outcomes.

Customer Service Representative

United Health Care
Richardson, Tx
02.2021 - 08.2023
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Managed high-volume calls while maintaining service quality and customer satisfaction.
  • Collaborated with team members to streamline processes and improve response times.
  • Utilized CRM software to document interactions and track issue resolution progress.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Retail Sales

Darling Charlies
Sachse, Tx
01.2018 - 03.2020
  • Duties included posting retail items to social media, making sales in store and online, collecting payment, inventory, restocking shelves, and etc
  • Increased retail sales revenue by implementing innovative marketing strategies and promotional events.
  • Managed inventory of products and tools, ensuring availability for all appointments and retail sales.
  • Tagged and prepared new merchandise for retail sales.

AIDE, INTERVENER

VOATX
11.2015 - 01.2018
  • As an Intervener my duties were to oversee the overall well-being of the deaf blind child. Including going to school with the child, personal hygiene, teaching, and helping to communicate with those around her.

MANAGER

CAFE ROMA
12.2012 - 02.2014
  • As a restaurant manager my duties were but not limited to: inventory, payroll, scheduling, and etc.
  • Supervised daily operations to ensure excellent customer service and satisfaction.
  • Managed inventory control processes, optimizing supply chain and reducing waste.
  • Coordinated scheduling of staff to meet peak demand periods effectively.
  • Oversaw financial management, including budgeting, forecasting, and expense tracking.
  • Led team meetings to discuss performance metrics and set strategic goals for improvement.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.

SERVER

BABES CHICKEN
12.2004 - 02.2010
  • As a server my duties were but not limited to: preparing drinks, taking orders, making change, cleaning, and etc.

ADMIN ASSISTANT

KUBYS SAUSAGE HOUSE
06.2006 - 02.2007
  • As and administrative assistant my duties were but not limited to: answering phones, taking orders, credit card processing, data entry, create invoices, and filing.

Education

ASSOCIATE IN APPLIED SCIENCE - Accounting

RICHLAND COLLEGE
DALLAS

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Negotiation
  • Client service

Timeline

Paraprofessional

Rains ISD
06.2025 - 01.2026

Customer Service Representative

United Health Care
02.2021 - 08.2023

OWNER

CRYSTAL'S CLEANING SERVICES
01.2018 - Current

Retail Sales

Darling Charlies
01.2018 - 03.2020

AIDE, INTERVENER

VOATX
11.2015 - 01.2018

MANAGER

CAFE ROMA
12.2012 - 02.2014

ADMIN ASSISTANT

KUBYS SAUSAGE HOUSE
06.2006 - 02.2007

SERVER

BABES CHICKEN
12.2004 - 02.2010

ASSOCIATE IN APPLIED SCIENCE - Accounting

RICHLAND COLLEGE