Crystal Bernal Ochoa
Krista Care LLC
GARDENGROVE,CA
2
Languages
5
years of professional experience
Compassionate Home Health Caregiver experienced in enhancing patient comfort and independence through personalized care plans. Cultivated trust and promoted well-being by delivering attentive care and utilizing effective communication skills. Demonstrated knowledge of patient information handling and HIPAA regulations, while supporting team dynamics and training new members.
Work History
Home Health Caregiver
3 Years 2 Months- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Provided mobility assistance such as walking and regular exercise.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Enhanced patient comfort by providing compassionate and attentive care.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
- Advocated for patient needs within the healthcare system, ensuring they received appropriate services and resources.
- Administered medication and managed treatment plans for clients with chronic conditions.
- Monitored vital signs and documented changes in client health status accurately.
- Communicated regularly with clients' families to provide updates on health and well-being.
Guest Service Associate
1 Year- worked in food handling and register so learned to multitask and work at a fast pace while still working as a team.
- Maintained cleanliness and organization of service areas, contributing to a welcoming environment.
- Adapted quickly to changing environments and guest needs, demonstrating flexibility in high-demand situations.
- Processed payments accurately
- Assisted in training new team members, fostering an atmosphere of teamwork and collaboration among staff members.
- Collaborated with team members to consistently exceed guest expectations through exceptional service delivery.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions..
- Welcomed and acknowledged guests with a smile, eye contact, and friendly verbal greeting.
Education
High School Diploma
Skills
Patient care
Home health aide (HHA)
Guest greeting
Client documentation
Light housekeeping
Housekeeping
Patient advocacy
Multitasking
Organizational skills
Problem-solving
Patient records
Interpersonal patient relations
professional communication
Teamwork and collaboration
greeting skills
bilingual
fast learner
Patience and composure
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Home Health Caregiver
Krista Care LLC
08.2023 - CurrentRead More
Guest Service Associate
Knotts Berry Farm
03.2022 - 03.2023Read More
Rancho Alamitos High School
High School Diploma
Read More