Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Crystal Berumen

Fontana ,CA

Summary

Dynamic professional with over 10 years of experience in team leadership and customer service. Expertise in maintaining operational compliance and ensuring a safe, sanitary environment. Committed to training staff and upholding quality standards to drive organizational success.

Overview

10
10
years of professional experience

Work History

Shift Leader

Panda Express Restaurant Group
Fontana, California
05.2015 - Current
  • Supervised and led employees to maintain productivity and customer service levels.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Checked orders for quality and completeness.
  • Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
  • Delegated tasks to employees and monitored activities and task completion.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Upheld company standards and compliance requirements for operations.
  • Assisted general manager with operations game plan and company initiatives implementation.

Education

Bachelor of Science -

West Coast University
Ontario, CA
10-2025

High School Diploma -

Summit High School
Fontana, CA
05-2015

Skills

  • Team leadership
  • Customer service
  • Employee training
  • Conflict resolution
  • Operational compliance
  • Quality assurance
  • Operations management
  • Staff supervision
  • Staff training and development
  • Role modeling
  • Decision-making capacity
  • Time management

Languages

Spanish
Limited

Timeline

Shift Leader

Panda Express Restaurant Group
05.2015 - Current

Bachelor of Science -

West Coast University

High School Diploma -

Summit High School

Similar Profiles

CREATE PROFILE