Crystal Best
Sun Valley,NV
Summary
Detail-oriented professional with extensive experience in customer service. Demonstrated ability to streamline processes and manage schedules effectively. Proven track record of efficient and accurate data entry, contributing to enhanced operational efficiency.
Overview
1
1
Certification
21
21
years of professional experience
Work History
Instructional Driver
Double R Driving School
Reno, Nevada
06.2024 - Current
- Instructed students on safe driving techniques and traffic laws.
- Conducting behind-the-wheel training, instructing on maneuvers like parking, lane changes, and intersections.
- Educated students on the importance of road signs, traffic laws, and defensive driving techniques to promote safe driving.
- Monitoring student improvement, providing constructive feedback, and maintaining accurate records
- Guided individuals through DMV processes to enhance understanding of exam requirements.
- Guided individuals through DMV processes to enhance understanding of exam requirements.
- Conducted vehicle inspections to ensure safety and compliance with standards.
- Navigated diverse routes to ensure timely student pick-up and drop-off.
- Proper handling of potential road hazards, emergency vehicles.
Logistics Driver
Donor Network
Reno, NV
09.2024 - 09.2025
- Delivered organs, tissues, blood specimens, and supplies to ensure successful medical procedures.
- Facilitated timely transport of medical teams and essential supplies to support operations.
- Coordinated with on-call management, clinical staff, coroners, funeral homes, and transplant surgeons to facilitate effective communication and collaboration.
- Prioritized tasks to ensure efficient workflow and timely deliveries.
- Serviced fleet vehicles to ensure operational readiness and reliability for logistics operations.
Uber Driver
Uber
Reno, NV
12.2017 - 11.2021
- Greeted customers and confirmed names to ensure passenger safety
- Verified customer safety to improve ride experience
- Detailed personal vehicle for clean, safe ride share
Recruiter
NL Dallace DBA New Leaf Staffing
Sun Valley, NV
10.2019 - 05.2021
- Contacted potential employees to schedule interviews
- Updated management schedules to organize future interviews with clients and maintain contact information
- Updated Google documents for hire management to track contacts for each location
- Assisted in cleaning and detailing vehicles to prepare for auction
- Delivered vehicles to auction to facilitate sales
Office Manager
Dash Fleet Service
Reno, NV
09.2018 - 04.2019
- Streamlined processes to improve operational efficiency and support sustainability initiatives
- Managed accounts payable and receivable to ensure financial accuracy and optimize cash flow
- Monitored payroll hours daily and processed payroll weekly
- Supported owner in daily operations to ensure smooth business functioning
- Scheduled all incoming jobs
- Provided all technicians and mechanics with proper PPE
- Coordinated hiring interviews and processed new hire files to facilitate onboarding
Administrative Assistant
Aspen Developers
Reno, NV
02.2018 - 08.2018
- Provided a friendly and positive greeting to all walk-in and phone contacts, ensuring a pleasant first impression.
- Assist in setup of new employees, including personnel files and I-9 documents
- Created hiring packets and tracked fuel usage for equipment while managing employee records within a sub company.
- Organized employee uniforms to ensure timely distribution of correct products.
- Entered invoices and AR checks in P-Vault system to maintain accurate financial records.
Payroll Clerk
ITS Logistics
Reno, NV
08.2013 - 02.2018
- Processed bi-weekly payroll for over 300 drivers
- Audited driver's accounts and payroll information for accuracy and compliance
- Confirmed driver locations and routes to ensure accurate pay and regulatory compliance
- Coordinated with Accounts Payable to ensure timely processing of billing documents
- Daily data entry of truck loads, time sheets, BOLs, and Proof of Delivery paperwork
Cashiers
Wal-Mart
Sparks, NV
05.2012 - 03.2013
- Handled cash transactions accurately, ensuring correct payment processing and change return
- Ensured accurate scanning and charging of products to maintain transaction integrity
- Greeted customers and their companions with positivity to enhance shopping experience
Office Assistant/ Customer Service Representative
Bergdahl Associates Inc.
Reno, NV
09.2005 - 05.2009
- Delivered technical support and customer service for products, resolving issues to improve customer satisfaction
- Processed incoming orders for tracking and shipping, ensuring timely fulfillment
- Executed accurate data entry for accounts payable and receivable, ensuring financial integrity
Education
High School Diploma -
Reed High School
Sparks06-2001
Skills
- Quality assurance and attention to detail
- Data entry accuracy
- MS Office proficiency
- Appointment scheduling and time management
- Administrative operations
- Payroll administration
- Confidential document control
- Program file maintenance
- Customer relations and communication skills
- Problem solving
- Recruitment strategies and reliability
- Multi-line phone systems
- Quick learning ability
Certification
- Licensed Driving Instructor
Timeline
Logistics Driver
Donor Network
09.2024 - 09.2025
Instructional Driver
Double R Driving School
06.2024 - Current
Recruiter
NL Dallace DBA New Leaf Staffing
10.2019 - 05.2021
Office Manager
Dash Fleet Service
09.2018 - 04.2019
Administrative Assistant
Aspen Developers
02.2018 - 08.2018
Uber Driver
Uber
12.2017 - 11.2021
Payroll Clerk
ITS Logistics
08.2013 - 02.2018
Cashiers
Wal-Mart
05.2012 - 03.2013
Office Assistant/ Customer Service Representative
Bergdahl Associates Inc.
09.2005 - 05.2009
High School Diploma -
Reed High School