Crystal Bolling
Charlotte,NC
Summary
Driven and Compassionate Professional with 20 years of Management experience in a residential group home. Accountable and responsible with a focus on patient safety, health and wellness. Skilled problem-solver with excellent time management skills, and able to help encourage team work. Ability to network with public organizations and businesses to create successful partnerships. Adept at handling confidential and/or sensitive information.
Overview
20
20
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration, TSA
07.2023 - Current
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Performed pat-downs to look for unauthorized materials and weapons.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Screened many passengers per day by verifying ID's and boarding passes.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
Human Resources Assistant
Stony Brook Eastern Long Island Hospital
10.2022 - 11.2023
- Filed paperwork, sorted and delivered mail, and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Created and completed personnel action forms for hires, terminations, and title changes.
- Posted positions through approved recruitment channels (Paycor, Indeed, etc.)
Screening Clerk
Story Brook Eastern Long Island Hospital
04.2021 - 10.2022
- Actively greet all persons entering hospital premises. Screen and provide personal protective equipment to all individuals entering hospital building/premises including, but not limited to, hospital personnel, medical staff, patients, visitors and vendors. Screening duties includes, but is not limited to, monitoring temperature, as well as querying for respiratory symptoms related to COVID-19 or similar. Increased smooth flow of patients, visitors and employees entering hospital. Maintains confidentiality of facility employees, patients and visitors.
New York State Licensed Salesperson
Coldwell Banker M&D Good Life
11.2012 - 04.2021
- Under supervision of Licensed Real Estate Broker, facilitate purchase and sale of property on behalf of customers, obtain lists of property for sale with employing broker; assist buyers of Real Estate to locate and purchase property.
- Detail-oriented with 11 years of experience in Real Estate Sales. Extensive training completed and established knowledge of navigating sales.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
IRA Program Coordinator/Residential Home Manager
Rise Life Services, Inc.
09.2003 - 04.2021
- Performed and Managed day to day operations of residential homes. Lead planning and achievement of goals and objectives consistent with agency mission and philosophy. Regularly evaluate employee performance. Establish and maintain positive relationships with individuals, families and area health care providers, physicians and community at large. On call 24/7 for emergencies.
- Travel between and managed up to 3 homes at once.
- Oversee up to 5 homes as Program Coordinator
- Received 10-year service award.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
Education
Bachelor of Science - Business Management & Economics
SUNY Empire State College
Riverhead, NY 1190108.2020
Associate of Science - Liberal Studies
SUNY Empire State College
Riverhead, NY 1190108.2018
Skills
- Outstanding leadership, communication, interpersonal skill
- Extremely organized, sharp eye toward detail
- Multi-task oriented, ability to work under deadlines
- Ability to work independently and as cooperative team member
- Human Resources Support
- Daily Operations Management
- House Showings
- Closing Sales
- Customer Service & Satisfaction
- Computer Literacy
- Enforcing Security Regulations
- Screening Passengers & luggage, conducting pat downs
Affiliations
- Long Island Board of Realtors
- National Association of Realtors
- Suffolk County Board of Election Poll Inspector
- Notary Public #01BO6443886 Expires 11/14/2026
- Certified HUD Housing Counselor
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
07.2023 - Current
Human Resources Assistant
Stony Brook Eastern Long Island Hospital
10.2022 - 11.2023
Screening Clerk
Story Brook Eastern Long Island Hospital
04.2021 - 10.2022
New York State Licensed Salesperson
Coldwell Banker M&D Good Life
11.2012 - 04.2021
IRA Program Coordinator/Residential Home Manager
Rise Life Services, Inc.
09.2003 - 04.2021
Bachelor of Science - Business Management & Economics
SUNY Empire State College
Associate of Science - Liberal Studies
SUNY Empire State College