Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Bornmann

Weed,California

Summary

Dynamic leader with a proven track record at Berryvale Grocery, enhancing team performance and increasing sales revenue by developing innovative sales solutions. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Skilled in Retail Inventory Management and excelling in Customer Service Management, and outstanding communication to drive results and foster partnerships. Born leader and analytical problem-solver with proven team building and management success.

Overview

13
13
years of professional experience

Work History

Natural Foods Store Manager

Berryvale Grocery
02.2018 - Current
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Approved regular payroll submissions for employees.
  • Tracked and measured sales activity using mobile technology, reporting sales from field.
  • Increased sales revenue by assisting sales reps and agents in developing unique sales solutions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Assisted with hiring, training and mentoring new staff members.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Interacted well with customers to build connections and nurture relationships.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

Produce Buyer

Berryvale Grocery
06.2011 - 01.2018
  • Analyzed and controlled product transfers, waste and spoilage.
  • Ordered produce products and maintained appropriate back stock levels.
  • Evaluated market trends and purchasing patterns to forecast demand for agricultural products.
  • Managed day-to-day purchasing operations by successfully sourcing and securing goods.
  • Helped farm owners implement new techniques to optimize output and increase revenues.
  • Researched and evaluated vendors to select suppliers best suited to meet organizational needs.
  • Developed strategic purchasing programs to facilitate better access to needed supplies.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Participated in team projects, demonstrated ability to work collaboratively and effectively.

Education

Bachelor of Arts - Environmental Studies

University of Santa Cruz California
Santa Cruz, CA
06.2004

Skills

  • Customer Service Management
  • Team and Leadership Development
  • Retail Inventory Management
  • Partnership Building
  • Revenue Generation
  • Project Management
  • Sales Strategies
  • Mathematical Aptitude
  • Marketing and Promotions
  • Systems and software expertise
  • Outstanding communication skills
  • Problem-Solving

Timeline

Natural Foods Store Manager

Berryvale Grocery
02.2018 - Current

Produce Buyer

Berryvale Grocery
06.2011 - 01.2018

Bachelor of Arts - Environmental Studies

University of Santa Cruz California

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Crystal Bornmann