Crystal Bowser
Service Source
Gainesville,FL
9
years of professional experience
Friendly dedicated customer service representative ready to serve customers' needs with a smile.
Work History
Job Developer
5 Years- Developed and maintained relationships with employers to identify job opportunities for clients.
- Assessed client qualifications and provided tailored career guidance and training recommendations.
- Conducted job readiness workshops, enhancing client skills for successful employment.
- Collaborated with community organizations to increase resources and support for job seekers.
- Assisted clients in overcoming employment barriers through tailored interventions that addressed individual needs.
- Collaborated with case managers and service providers to address barriers to employment, leading to improved outcomes for clients.
- Provided ongoing support to placed clients through regular check-ins, ensuring their success in new positions.
- Expanded the network of potential employers by attending industry events, conferences, and meetings regularly.
- Enhanced client satisfaction by providing personalized coaching and support throughout the job search process.
Family Support Specialist
3 Years 11 Months- Developed individualized support plans based on family needs and goals.
- Monitored client progress, adjusting interventions to ensure effective support delivery.
- Facilitated family resource connections to community services and programs.
- Coordinated workshops to enhance parenting skills and child development knowledge.
- Enhanced family well-being by providing comprehensive support services and resources.
- Assisted families in navigating complex social service systems to access needed supports and benefits.
- Conducted regular home visits to assess family progress and adjust support plans as needed.
- Participated in ongoing professional development opportunities to stay current on best practices in family support services.
- Developed personalized service plans for each family to address their specific needs and goals.
- Empowered parents by providing education on child development milestones, effective discipline strategies, and age-appropriate activities.
- Liaised with relevant agencies such as schools or medical providers for seamless coordination of care.
- Established trusting relationships with clients, fostering a supportive environment conducive to growth and change.
- Connected families with appropriate community resources for financial, emotional, and educational assistance.
- Collaborated with multidisciplinary teams to ensure coordinated care and services for families in need.
- Advocated for families within various organizations, ensuring their voices were heard and needs were met.
- Facilitated group workshops focused on topics such as parenting skills, budgeting, stress management, and selfcare.
- Monitored the safety and well-being of children within the household through regular check-ins and observations.
- Evaluated client progress regularly and adjusted service plans accordingly to maximize positive outcomes.
- Ensured compliance with all relevant policies, procedures, and regulations governing family support services by maintaining accurate documentation and staying informed of any changes in legislation.
- Provided crisis intervention services when necessary to protect children from harm or neglect.
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Education
Bachelor of Arts - Home Economics & Consumer Studies (Social Science)
Skills
Job placement strategies
Employer outreach
Career counseling
Client assessment
Client advocacy
Job search assistance
Community engagement
Data collection
Teamwork and collaboration
Problem-solving
Adaptability
Attention to detail
Reliability
Active listening
Goal setting
Professional ethics
Client assessments
Timeline
Job Developer
Service Source
03.2013 - 03.2018Read More
Family Support Specialist
Childhood Development Svcs
09.2009 - 08.2013Read More
Brooklyn College
Bachelor of Arts from Home Economics & Consumer Studies (Social Science)
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