Crystal Branham

• Led cross-functional teams to enhance production efficiency.
• Ensured quality control measures were being followed to ensure compliance with company standards.
• Coordinated project timelines and resource allocation for optimal workflow management.
• Mentored junior staff, fostering professional growth and skill development within the team.
• Oversaw safety protocols, ensuring adherence to regulations and promoting workplace safety culture.
• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.
• Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
• Updated inventory to maintain appropriate levels of stock within the department.
• .ensured 6s processes were executed per company standards.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Ensured 6s procedures were executed and followed per company guidelines.

• 1. Directed operators in fulfilling work orders with accuracy. 2. Conducted product tests to meet specifications consistently. 3. Isolated out-of-specification products pending evaluation. 4. Executed confirmation and closure of completed work orders promptly. 5. Entered data into SAP, SFE, and Microsoft systems throughout shifts. 6. Managed tasks across multiple computer screens to boost efficiency. 7. Used Pars machine and Mill flow press for precise sample testing.

This was a start up company. My time there consisted of process training and setting up of production lines to prepare for start up of facility.

• Supported employees in all activities they performed, monitored quality requirements on the shift and provided employees tools as needed and employee feedback to the supervisor.
• Trained, coached and lead efforts directed toward accomplishing position responsibilities.
• Served as a point of internal and external contact for production employees and management.
• Scheduled employees with the assistance of shift Set-up Operator.
• Communicated with other shift leads to ensure smooth transition and accurate information between shifts.
• Inspected parts for surface quality, color, profile appearance and dimensions, complete quality checks as necessary, including 1st and last piece approvals.
• Supported Custom Profile’s goal of zero defects and 100% on time delivery by doing random Gemba walks during your scheduled shift.
• Looked for ways to improve processes to produce a higher
• Participated in the development of new processes.
• Occasional material staging for operators.
• Trained new employees.
• Assisted with production reporting.
• Helped drive efficiency improvements.
• Ensured all safety, quality and 6s requirements were followed as indicated by company policy.
• Recognized unsafe work practices and participate in solving the issue.
• Led shift start up meetings in Supervisor’s absence.
• Adjusted production schedule based on inventory to ensure on time production and delivery.

• Executed opening and closing procedures in line with store policy.
• Supervised checkout processes while overseeing floor operations.
• Coached associates to improve service delivery and team efficiency.
• Focused on customer satisfaction by addressing inquiries promptly.
• Ensured accuracy in pricing, signage, and markdown execution.
• Managed deposit verification and transportation to banking facility.
• Handled various operational duties, from freight unloading to merchandising resets.
• Maintained compliance with corporate guidelines across all store functions.
• Performed HR functions (including but not limited to recruiting, interviewing, hiring, onboarding,, payrol, coaching, PIP plans, termination,)

• Ensured compliance with store policies by supervising operations and training staff.
• Focused on customer relationships by engaging with patrons and addressing concerns.
• Managed all aspects of store operations including unloading freight and merchandising.
• Conducted accurate financial transactions including deposits and expense logs.
• Coached associates on performance improvement when necessary to maintain standards.
• Performed scheduling, payroll management, and supply ordering efficiently.
• Analyzed KPI reports to monitor stock levels, sales trends, and shrinkage rates.
• Maintained cleanliness through general janitorial duties throughout the store.

• Conducted store openings and closings according to policy guidelines.
• Oversaw operations at cash register, service desk, and sales floor for maximum efficiency.
• Coached checkout service and service desk associates to improve overall service quality.
• Implemented training on new policies for all store employees to ensure adherence.
• Focused team efforts on delivering exceptional customer care and sales performance.
• Built strong customer relationships through proactive engagement and assistance.
• Monitored deposit accuracy through diligent review processes.
• Scheduled breaks and delegated tasks among employees for effective resource management.

• Spearheaded organization of various recreational activities like arts, crafts, and games.
• Introduced new arrivals to ongoing activities while promoting participation among residents.
• Engaged with management to collaboratively resolve participant concerns efficiently.
• Executed maintenance of time sheets and inventory lists accurately.
• Analyzed group interests to customize activities that align with participant needs.
• Motivated participants to initiate their own activities through guided discussions.
• Joined forces with activity director to plan comprehensive recreational programs.
• Facilitated individual visits with residents, strengthening relationships within the community.