Crystal Brooks
Greer,SC
Overview
3
3
years of professional experience
Work History
Brand Associate
Old Navy
Greenville, SC
06.2024 - Current
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Assisted in the creation of visually appealing store displays, driving foot traffic and interest in products.
- Achieved daily sales goal by cross selling and promoting additional products and services.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Executed signage and markdown processes to meet productivity and pricing standards.
- Arranged new merchandise with signage and appealing displays to encourage customer sales.
- Completed floorsets, filled floor, and rang up customers.
- Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to individual customer needs.
- Boosted sales performance through effective merchandising and product presentation techniques.
Resident Assistant
Clark Atlanta University-Office of Residence Life
Atlanta, GA
08.2023 - 05.2025
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
- Responded to room transfers, incident reports, and maintenance requests.
- Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
- Mentored new Resident Assistants, providing guidance on effective strategies for managing various situations.
- Monitored building access during evening hours to provide a secure living environment while fostering strong relationships with residents.
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
- Assisted with move-in/move-out processes, reducing wait times and ensuring smooth transitions for incoming and outgoing residents.
- Collaborated with campus security to maintain a safe living environment for all residents.
- Increased participation in residence hall activities by creating engaging promotional materials and advertising campaigns.
- Maintained detailed records of incidents and resolutions, contributing to overall improvement of dormitory policies.
- Facilitated welcoming atmosphere for new students, guiding tours and providing essential information during orientation sessions.
- Assisted in evacuation during emergency situations, ensuring safety and accountability of all residents.
Sales Associate
Kohls Department Store
Pensacola, FL
05.2022 - 08.2022
- Processed cashier transactions quickly and accurately, driving brand loyalty programs.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
- Communicated product information with confidence and educated consumers about company.
- Managed inventory levels efficiently, reducing waste and ensuring a consistent supply of high-demand products.
- Handled customer inquiries professionally, providing accurate product information while maintaining a friendly demeanor at all times.
- Assisted in the creation of visually appealing store displays, driving foot traffic and interest in products.
- Achieved daily sales goal by cross selling and promoting additional products and services.
- Executed signage and markdown processes to meet productivity and pricing standards.
- Worked closely with visual merchandisers to design eye-catching window displays reflective of current fashion trends and brand identity.
- Provided exceptional customer service, resulting in positive feedback and repeat business from satisfied customers.
Education
Fashion Merchandising And Design
Clark Atlanta University
Atlanta, GA05.2025
Skills
- Brand strategy development
- Project management experience
- Statistical analysis
- Event logistics
- Fashion Buying and Planning
- Retail Math
- Retail Management Proficient
- Visual Presentation Proficient
Accomplishments
Clark Atlanta University, Provost’s List Award, Recipient 2023-2025
Clark Atlanta University, Dean’s List Award, Recipient 2022-2025
KIA America, UNCF STEAM Scholar, Recipient 2022-2023
Affiliations
Sigma Gamma Rho Sorority Inc.| Clark Atlanta University | March 2023 -Present
United Negro College Fund Royal Court| Miss 1944 | Clark Atlanta University | Febuary 2023 - August 2024
Art and Fashion Advisory Board| Clark Atlanta University | January 2024 -May 2025
Pre Alumni Council| Clark Atlanta University | August 2023 - May 2025
National Council of Negro Women| Clark Atlanta University | August 2024-Present
Timeline
Brand Associate
Old Navy
06.2024 - Current
Resident Assistant
Clark Atlanta University-Office of Residence Life
08.2023 - 05.2025
Sales Associate
Kohls Department Store
05.2022 - 08.2022
Fashion Merchandising And Design
Clark Atlanta University