CRYSTAL BUCKNER
Jackson,TN
Summary
Dedicated and highly experienced Patient Care Technician with 10+ years of success in high-volume laboratory environments. Proven ability to lead by example, support team operations, and ensure excellence in patient care and specimen collection. Recognized for strong problem-solving skills, adaptability, and commitment to maintaining compliance and quality standards.
I’ve been taking on team support, training, and cross-location responsibilities, and I’m ready to grow into a more formal leadership role.
Overview
14
14
years of professional experience
Work History
PST FLOATER
Labcorp
Jackson
03.2012 - Current
- Perform high-quality venipuncture on patients of all ages, maintaining accuracy and efficiency in high-volume settings
- Accurately verify patient identity, label specimens, and complete documentation using electronic systems
- Facilitated specimen processing and pre-analytical functions, ensuring timely lab operations
- Ensure strict adherence to OSHA regulations and company protocols for patient safety and infection control
- Handle challenging patient situations with professionalism, maintaining a calm and patient-focused approach
- Communicate clearly with patients and staff to reduce errors and improve overall service quality
- Enhanced workflow efficiency by multitasking effectively and prioritizing urgent tasks
- Maintain equipment and lab readiness, ensuring all tools and supplies are properly prepared and available
- Demonstrate leadership by helping train and guide new employees on procedures, patient interaction, and workflow expectations
- Served as dependable team resource, assisting coworkers and addressing staffing needs across multiple locations
- Cross-trained in multiple roles, demonstrating flexibility and ability to meet changing business needs
- Maintain accurate logs, reports, and patient records with strong attention to detail
Education
CERTIFICATION IN CLINICAL MEDICAL ASSISTING -
West Tn Business College
Jackson, Tn05-2006
HIGH SCHOOL DIPLOMA -
Bradford High School
Bradford, Tn05-2001
Skills
- Phlebotomy & Advanced Venipuncture
- Specimen Collection & Processing
- Patient Care Excellence
- Electronic Health Records (EHR)
- Data Accuracy & Documentation
- OSHA & Safety Compliance
- Workflow Efficiency & Task Prioritization
- Problem Solving & Decision Making
- Team Support & Leadership
- Staff Training & Cross-Training
- Microsoft Office (Excel, Word, Outlook)
- Communication & Conflict Resolution
- LCLS
- Propel
Timeline
PST FLOATER
Labcorp
03.2012 - Current
CERTIFICATION IN CLINICAL MEDICAL ASSISTING -
West Tn Business College
HIGH SCHOOL DIPLOMA -
Bradford High School