Summary
Overview
Work History
Education
Skills
Timeline
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Crystal Burks

Newburgh,New York

Summary

Personable cashier/sales who works well with others and multitasks well Skilled in creative problem solving and attention to detail Consistently delivered prompt and efficient care Demonstrated strong communication skills with team members and management to ensure the best possible working environment for all employees

Overview

12
12
years of professional experience

Work History

Outbound Warehouse Associate

Amazon Inc
12.2023 - Current

Dispersing online items prepared for shipment at a rate of 5 lbs

  • Collaborated with team members to optimize order-picking processes and reduce delays.
  • Conducted regular quality checks on outbound shipments to ensure accuracy and completeness.
  • Maximized order fulfillment speed by consistently meeting or exceeding daily performance metrics set by management.
  • Followed good housekeeping practices to keep dock, staging area and storage spaces clean and safe.
  • Worked professionally with team members and across departments to meet demands of high-volume environment.
  • Checked orders with care and proactively handled issues impacting order accuracy or delivery deadlines.

Outbound Warehouse Associate

Fed Ex Ground
04.2023 - 12.2023

trucks prepared for shipment

Driver Assistant

O'Mauri's Trucking LLC
02.2021 - 04.2022
  • Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction
  • Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of [x]% annually
  • Developed relationships with [x] new staff members, and assisted [x] existing staff members in their career development
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment

Warehouse Associate

STAPLES Center
01.2018 - 02.2019
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
  • Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction
  • Provided customer service and was involved in training [x] new team members each month

Warehouse Associate

Gap Inc
04.2013 - 04.2018
  • Developed relationships with [x] new staff members, and assisted [x] existing staff members in their career development
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
  • Maintained a clean and safe work environment, resulting in a [x]% reduction in complaints filed with management and a [x]% increase in crew satisfaction
  • Managed the work of [x] employees, increasing crew efficiency by [x]%
  • Provided customer service and was involved in training [x] new team members each month
  • Offered strong customer service skills, keeping customers satisfied and increasing sales by an average of [x]% annually

Education

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Boces
Newburgh, NY
06.2012

Skills

  • Time management
  • Communication skills
  • Cleanliness/ organization skills
  • Cooperation skills

Timeline

Outbound Warehouse Associate

Amazon Inc
12.2023 - Current

Outbound Warehouse Associate

Fed Ex Ground
04.2023 - 12.2023

Driver Assistant

O'Mauri's Trucking LLC
02.2021 - 04.2022

Warehouse Associate

STAPLES Center
01.2018 - 02.2019

Warehouse Associate

Gap Inc
04.2013 - 04.2018

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Boces