CRYSTAL BUTLER
Chadbourn,NC
Summary
A dedicated and adaptable professional in the healthcare field with over 25 years of experience as a Medical Laboratory Scientist and Lab Manager. Skilled in strategic problem-solving with a proven history of improving laboratory operations through creative and effective solutions. Comprehensive understanding of medical standards, regulatory compliance, and operational procedures ensuring quality patient care.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Laboratory Outreach Manager
UNC-SOUTHEASTERN HEALTH
02.2023 - 08.2025
- Oversaw a team of 34 employees, providing training, performance evaluations, monitoring time and attendance and ensuring optimal staffing levels.
- Manage client relationships and maintain customer satisfaction while addressing customer complaints and effectively resolving concerns.
- Processed all invoices related to laboratory supplies.
- Developed network relationships with healthcare professionals to enhance community awareness and promote services.
- Conducted ongoing assessments of outreach efforts to identify areas for improvement and implement necessary changes.
Travel Lab Tech (LRS Healthcare) (39 Wk Contract)
HCA FLORIDA BAYONET POINT HOSPITAL
03.2022 - 01.2023
- Perform laboratory tests, procedures, and analyses according to the laboratory's standard operating procedures.
- Ability to trouble shoot QC problems and instrument problems.
- Perform daily, weekly, and monthly maintenance in accordance with SOPs.
Travel Lab Tech (Aya Healthcare, 3rd Shift) (39 Wk Contract)
ROPER ST. FRANCIS-BERKELEY HOSPITAL
06.2021 - 03.2022
- Conducted tests and quality checks following approved lab procedures and using the appropriate instruments.
- Performed routine lab and department maintenance to keep area clean and orderly.
- Acted as a preceptor for three new employees while working as a traveler, due to my extensive experience in the lab.
Travel Lab Tech (Aureus Healthcare-13 Wk Contract)
UNC MEDICAL CENTER (BLOOD BANK Only)
03.2021 - 06.2021
- Blood products provided included RBC's, platelets, plasma, and cryoprecipitate for a range of patients, including those who were anemic, cancer patients requiring washed or irradiated units, and neonatal or pediatric cases involving syringes or split units.
- Pre-transfusion serological tests conducted in the compatibility area included ABO/Rh grouping, antibody detection and identification, crossmatching, and phenotyping.
- Also, performed direct antiglobulin tests (DATs), prenatal titers, and fetal bleed screening tests.
MLT (PRN, Weekend)
GRAND STRAND REGIONAL MEDICAL CENTER
11.2014 - 07.2020
- Handled the processing and isolation of microorganism cultures during weekend shifts.
- Conducted daily analysis of a high volume of samples in a level 1 trauma center.
- Operated, calibrated, and maintained sophisticated instruments and equipment to facilitate quality laboratory and patient care operations.
MLT II (3rd Shift)
SOUTHEASTERN REGIONAL MEDICAL CENTER
05.2001 - 07.2011
- Interpreted and reported laboratory results promptly and accurately, adhering to critical parameters.
- Performed instrument maintenance and QC on multiple laboratory equipment while on 3rd shift.
Education
Bachelor of Science - Clinical Laboratory Science
Winston-Salem State University
Winston-Salem, NC01.2019
Associate of Applied Science - Medical Laboratory Technology
Southeastern Community College
Whiteville, NC01.2003
Certificate - Phlebotomy Technology
Southeastern Community College
Whiteville, NC01.1999
Skills
- Skilled in prioritizing tasks
- Openness to continuous learning
- Demonstrated respect, friendliness and willingness to help wherever needed
- Independent and proficient work
- Experienced in using Meditech, Cerner, and Epic
- Community engagement and Outreach marketing
Certification
- American Society of Clinical Pathologists (ASCP) phlebotomy, MLT, and CLS
- Basic Life Support (BLS) Certification 1996-present
- CPR, American Heart Association
LAB INSTRUMENTATION
- Chemistry: Siemens Vista 1500 and EXL, Beckman-Coulter DxI, and Cobas 6000
- Hematology: Beckman Coulter DxH, Sedimat, and Sysmex XN 550
- Coagulation: ACL TOP, ROTEM, Verify Now, CA 1500, and Stago
- Immunology: Siemens Centaur, Vidas mini by bio Mérieux
- Blood Bank: Tango Infinity System, Ortho-Vison, and Echo
- Microbiology: BD MAX PCR, BD Bactec, Cepheid (GeneXpert)
- Urinalysis: Clinitek IRIS IQ, Advantus, and Atlas
Work Type
Full TimePart TimeWork Location
RemoteOn-SiteTimeline
Laboratory Outreach Manager
UNC-SOUTHEASTERN HEALTH
02.2023 - 08.2025
Travel Lab Tech (LRS Healthcare) (39 Wk Contract)
HCA FLORIDA BAYONET POINT HOSPITAL
03.2022 - 01.2023
Travel Lab Tech (Aya Healthcare, 3rd Shift) (39 Wk Contract)
ROPER ST. FRANCIS-BERKELEY HOSPITAL
06.2021 - 03.2022
Travel Lab Tech (Aureus Healthcare-13 Wk Contract)
UNC MEDICAL CENTER (BLOOD BANK Only)
03.2021 - 06.2021
MLT (PRN, Weekend)
GRAND STRAND REGIONAL MEDICAL CENTER
11.2014 - 07.2020
MLT II (3rd Shift)
SOUTHEASTERN REGIONAL MEDICAL CENTER
05.2001 - 07.2011
Associate of Applied Science - Medical Laboratory Technology
Southeastern Community College
Bachelor of Science - Clinical Laboratory Science
Winston-Salem State University
Certificate - Phlebotomy Technology
Southeastern Community College
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