Crystal Callander

• Increased client satisfaction by building strong relationships and addressing their needs promptly.
• Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
• Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.

*Load truck with packages in order

*Deliver packages to houses, business, and apartments In a timely manner!

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.