Crystal Carter
Bonaire,GA
Summary
Proven leader in service excellence, I enhanced team efficiency and customer satisfaction at "W" Fort Lauderdale through expert cleaning practices and exceptional communication. Skilled in quality assurance and employee evaluations, I significantly improved operational standards, showcasing my ability to adapt and excel in diverse environments, including meticulous postmortem care at Fuller Brothers funeral home.
Overview
2
2
years of professional experience
Work History
Housekeeping Supervisor
"W" Fort Lauderdale
Pompano Beach, FL
05.2018 - 01.2020
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Established effective communication between team members in order to foster a positive work environment.
- Collaborated with multiple departments to maximize workflow and efficiency.
Funeral Director/Apprentice Embalmer
Fuller Brothers funeral home
Pompano Beach, FL
11.2017 - 11.2018
- Prepared legal documents such as death certificates and permits for burial or cremation.
- Assisted in pre-arranging funerals with clients.
- Prepared obituaries for publication in local newspapers.
- Conducted postmortem care such as embalming and dressing the deceased for viewing or burial.
Education
Associate of Science - Funeral Science
Miami Dade College
Miami, FL04-2017
Skills
- Cleaning practices
- Task assignment
- Employee evaluations
- Quality assurance controls
- Customer service-focused
Affiliations
- Volunteer at Proverllo Food Bank, supporting individuals living with HIV
- Certified in Bloodborne Pathogen Safety
Timeline
Housekeeping Supervisor
"W" Fort Lauderdale
05.2018 - 01.2020
Funeral Director/Apprentice Embalmer
Fuller Brothers funeral home
11.2017 - 11.2018
Associate of Science - Funeral Science
Miami Dade College
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