Crystal Carter
Natural Body Spa + Med Spa
Atlanta,GA
1
Certification
7
years of professional experience
Certified Medical Assistant and NHA-certified Phlebotomy Technician with 6+ years of hands-on clinical experience in outpatient clinics and family medicine settings. Skilled in venipuncture, specimen collection and processing, and point-of-care testing (glucose, strep, flu, COVID, HCG, urinalysis), with a calm, patient-centered approach to difficult draws and anxious patients. Experienced in high-volume clinical environments, supporting 30-40 patients daily while maintaining strict accuracy in lab requisitions, sample integrity, and HIPAA/OSHA compliance. RMA-certified with additional proficiency in EKGs, vital signs, and clinical documentation.
Work History
Front Desk Receptionist
1 Year 3 Months- Welcomed clients warmly and professionally to create a positive first impression at spa and med spa.
- Managed appointment scheduling using online booking systems for services and consultations.
- Ensured cleanliness and organization of front desk area to maintain a welcoming atmosphere.
- Processed payments efficiently, handling cash, credit cards, and insurance transactions.
- Resolved client inquiries and concerns promptly to improve overall satisfaction.
Medical Assistant
5 Months- Perform routine clinical tasks such as venipuncture, EKGs, vaccine/injection administration, and assist the MD with procedures.
- Perform routine clinical tasks such as venipuncture, EKGs, vaccine/injection administration, and assisting the MD with procedures.
- Maintained inventory of supplies, equipment, and instruments to ensure seamless operations.
- Conducted basic laboratory tests, including urinalysis, blood glucose, and rapid tests for flu, COVID, and strep to support timely diagnosis.
- Assisted providers with pelvic exams, Nexplanon and IUD procedures, knee aspirations, joint injections, and cyst removals, prioritizing patient comfort and procedural effectiveness.
- Scheduled appointments and managed patient follow-up.
- Kept facility stocked with necessary supplies, equipment and instruments.
Medical Assistant
1 Year 8 Months- Assist with women wellness visits such as pap screenings, pelvic exams, and Nexplanon procedures
- Assisted with women's wellness visits including pap screenings, pelvic exams, and Nexplanon procedures to ensure comprehensive patient care
- Performing EKG testing under the direction of physician
- Instructed patients on medication usage and adherence
- Preparing and administering medications directed by a physician
- Organized and replenished examination room supplies to support timely patient care
- Scheduling appointments and maintaining patient records
- Triage patient during telehealth visits
- Conducted reminder calls to patients about upcoming appointments, improving attendance rates
- Organized patient charts before visits to ensure availability of relevant information during exams
Medical Assistant
2 Years 11 Months- Executed venipuncture procedures to support diagnostic testing
- Executed venipuncture procedures for accurate diagnostic testing
- Perform EKGs
- Performing Injections
- Assisting with well women exams including Pap smears and Nexplanon procedure
- Collecting vital signs/Rooming 30-40 patients a day
- Understanding of HIPAA privacy and security rules
- Managed direct phone calls and recorded messages to ensure efficient communication
- Worked Covid vaccine and testing site
- Managed direct phone calls and recorded messages
- Operated Covid vaccine and testing site to facilitate community health efforts
Education
Certificate - Massage Therapy
Medical Assistant
HIGH SCHOOL DIPLOMA
Skills
Venipuncture / blood draws
Specimen collection & processing
Point-of-care testing (glucose
strep
flu
COVID
HCG
urinalysis)
Patient rooming & vital signs collection
EKG administration
Injections & vaccine administration
Assisting with procedures (Nexplanon/IUD
pelvic exams
joint injections)
Lab requisition processing (Quest Diagnostics experience)
Electronic Health Records (EHR) & clinical documentation
HIPAA compliance & patient confidentiality
Certification
- RMA
- CPR
- NHA phlebotomy
- HIPAA
- Quest Diagnostics
- OSHA
Timeline
Front Desk Receptionist
Natural Body Spa + Med Spa
05.2025 - CurrentRead More
Medical Assistant
Morehouse School of Medicine
05.2024 - 10.2024Read More
Medical Assistant
Grady Health System
09.2022 - 05.2024Read More
Medical Assistant
Wellstar Family Medicine
11.2019 - 10.2022Read More
Frederick Douglass High School
HIGH SCHOOL DIPLOMA
Read More
Lincoln Technical Institute
Medical Assistant
Read More
Elaine Sterling Institute
Certificate from Massage Therapy
Read More