Crystal Castaneda
Los Angeles,CA
Summary
Welcoming customer service cashier that is adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Genuine people-person that is successful at mediating various disputes and can handle food preparation with speed and accuracy.
Overview
1
1
year of professional experience
Work History
Cashier/Food Preparation Worker
Go Greek
10.2023 - 02.2024
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
- Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Cultivated warm relationships with regular customers.
Cashier/Food Service Worker
Michoacana Alhambra & Papa's Tacos
06.2023 - 10.2023
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced food presentation by skillfully arranging dishes and decorating plates.
Cashier/Customer Service Representative
Noah's New York Bagels
11.2022 - 12.2022
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Used POS system to process sales, returns and exchanges.
- Managed a high volume of customer service calls calls while maintaining a professional demeanor under pressure.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
Education
Associate of Arts - Music Performance
Los Angeles City College
Los Angeles, CAHigh School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
Los Angeles, CA06.2023
Skills
- Telephone Reception
- POS Inventory System Operation
- Cooperative Attitude
- Conflict Resolution Techniques
- Adaptable and Flexible
- Food Sales and Promotion
- Conversant and fluent in Spanish
- Preparing Food Items
- Customer Satisfaction
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier/Food Preparation Worker
Go Greek
10.2023 - 02.2024
Cashier/Food Service Worker
Michoacana Alhambra & Papa's Tacos
06.2023 - 10.2023
Cashier/Customer Service Representative
Noah's New York Bagels
11.2022 - 12.2022
Associate of Arts - Music Performance
Los Angeles City College
High School Diploma -
Ramon C. Cortines School Of Visual And Performing Arts
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