Crystal Childress
Chesapeake
Summary
Dynamic Front Desk Sales Associate at Massage Envy with a proven track record of exceeding sales targets and building strong customer relationships. Skilled in Microsoft Office and appointment scheduling, I consistently enhance customer satisfaction and loyalty through effective communication and problem-solving. Committed to achieving team goals and driving promotional success.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Front Desk Sales Associate
Massage Envy
07.2020 - 11.2020
- Greeted and assisted customers, ensuring positive first impressions and satisfaction.
- Processed sales transactions accurately using point-of-sale systems.
- Maintained knowledge of products and services to provide informed recommendations.
- Collaborated with team members to achieve daily sales goals and enhance customer experience.
- Handled customer inquiries and resolved issues promptly, fostering loyalty and repeat business.
- Provided support during promotional events, engaging customers and driving participation.
- Contributed to team goals by consistently meeting or exceeding individual sales targets each quarter.
Retail Sales Associate
American Eagle Outfitters, Inc
11.2013 - 07.2015
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained organized merchandise displays to promote sales and facilitate easy access for customers.
- Processed transactions efficiently using point-of-sale (POS) systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Moody High School
Moody, ALSkills
- Goal oriented
- Building relationships
- Microsoft office
- Scheduling appointments
Certification
- Medical Office Administrator Training - 1 Year
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Front Desk Sales Associate
Massage Envy
07.2020 - 11.2020
Retail Sales Associate
American Eagle Outfitters, Inc
11.2013 - 07.2015
High School Diploma -
Moody High School
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