CRYSTAL CICHY
Yelm,WA
Summary
Dedicated employee with extensive experience in cash register operations, merchandise stocking, and delivering exceptional customer service. Highly organized and punctual, excelling in team environments while maintaining accuracy in financial transactions and compliance standards. Proven ability to manage funds, merchandise, effectively, and assist customers in locating products, contributing to overall sales success. Recognized for strong communication skills, attention to detail, and a commitment to achieving business goals through effective relationship building.
Overview
10
10
years of professional experience
Work History
Hostess
Westwater Kitchen and Lounge
Olympia, Washington
04.2026 - Current
- Greet guests warmly upon arrival and provide friendly and warm presence throughout dining experience.
- Seat guests based on guest preferences and seating availability.
- Manage reservation system, optimizing table turnover and guest flow.
- Monitor dining area for cleanliness and readiness, maintaining high standards.
- Demonstrate strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Support servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier
Red Wind Casino
Olympia, WA
02.2025 - 12.2025
- Provided excellent customer service, addressing inquiries promptly to ensure customer satisfaction.
- Maintained a clean and organized front counter area to enhance the overall customer experience.
- Assisted with inventory management by restocking supplies to support uninterrupted service.
- Followed food safety guidelines while serving customers in a fast-paced environment.
Rural Carrier Associate
USPS
Yelm, WA
05.2022 - 01.2025
- Delivered mail and packages to rural customers with high levels of efficiency and accuracy.
- Sorted incoming and outgoing mail to ensure of timely distribution along designated routes.
- Maintained accurate delivery records and collected payments to support operational efficiency.
- Conducted routine vehicle inspections to uphold safety standards and ensure mechanical reliability.
- Collected outgoing mail from customers and transported it to the facility for processing and sorting.
Cashier
Tractor Supply
Yelm, WA
02.2020 - 05.2022
- Operated cash registers accurately while processing payments via cash, check, credit card, and debit.
- Provided prompt customer service, effectively resolving inquiries to enhance overall satisfaction.
- Welcomed customers and provided detailed information regarding products and services to enhance the shopping experience.
- Supported inventory management by restocking supplies in a timely manner to ensure consistent product availability.
Receptionist
North Olympia Animal Hospital
Olympia, Washington
07.2016 - 01.2020
- Greeted and assisted clients upon arrival at the animal hospital.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Managed appointment scheduling using clinic management software.
- Handled incoming calls and addressed client inquiries effectively.
- Maintained accurate patient records and ensured confidentiality compliance.
- Coordinated with veterinary staff to ensure smooth workflow throughout the day.
- Provided information on services and procedures to educate clients about pet care.
Education
High School -
Yelm High School
Yelm06-2016
Skills
- Cash handling
- POS operation
- Customer service
- Customer engagement
- Food safety
- Dining Area Maintenance and Sanitation
- Inventory management
- Positive attitude
Timeline
Hostess
Westwater Kitchen and Lounge
04.2026 - Current
Cashier
Red Wind Casino
02.2025 - 12.2025
Rural Carrier Associate
USPS
05.2022 - 01.2025
Cashier
Tractor Supply
02.2020 - 05.2022
Receptionist
North Olympia Animal Hospital
07.2016 - 01.2020
High School -
Yelm High School