Crystal Cortinas

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
• Assisted patients with self-administered medications.

• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• Worked safely around moving machinery.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Consistently lifted materials weighing as much as Number pounds.
• Assembled orders and packed items for shipment, conveying orders to shipping personnel
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
• Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
• Assisted in reducing product damage by properly handling and storing materials.

Patrol: Regularly check for suspicious activity, unauthorized entry, or unlocked doors

Control access: Verify identity and ensure only authorized people are admitted

Monitor surveillance: Use cameras and alarm systems to monitor for unusual activity

Respond to emergencies: Assess situations and determine the appropriate response

Help people: Assist employees and visitors in a professional manner

Report incidents: Document all incidents, security breaches, and disturbances

Enforce policies: Uphold and enforce company policies, security protocols, and legal regulations

Provide first aid: Perform first aid or CPR during medical emergencies

Investigate irregularities: Detect and report any irregularities and suggest improvements

Prevent crime: Prevent criminal activity or detain suspects

• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Demonstrated high level of customer service to increase retention and satisfaction.
• Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
• Processed payments, entering sales in register for prompt customer service.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
• Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
• Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
• Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
• Educated clients on proper hair care techniques to promote healthier hair between appointments.
• Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.

• Maintained patient confidentiality while managing sensitive personal information during interviews and follow-up communications.
• Collaborated effectively with a diverse team of public health professionals to streamline contact tracing processes and share best practices.
• Demonstrated adaptability by transitioning between different contact tracing software platforms as required, maintaining proficiency in each system.
• Monitored cases closely, ensuring prompt follow-up and escalation when required for high-risk or non-compliant individuals.
• Provided comprehensive reports to supervisors regarding case progress, trends observed, and potential areas for improvement in contact tracing methods.
• Enabling effective communication and increased cooperation.
• Adapted quickly to changing protocols as new information became available about COVID-19 transmission patterns, updating procedures accordingly.
• Implemented effective time management strategies to balance high caseloads while maintaining attention to detail in each investigation.
• Educated the public on COVID-19 prevention measures, leading to increased awareness and adherence to guidelines.
• Reduced disease transmission through timely communication with infected individuals and providing appropriate guidance on isolation measures.
• Contributed to public health efforts by participating in ongoing professional development opportunities, staying current on evolving best practices in the field of contact tracing.
• Enhanced contact tracing efficiency by conducting thorough case investigations and identifying close contacts.
• Supported community health efforts by accurately documenting all case information in the designated database system.