Crystal Cox
Transportation
Cowpens,SC
Summary
Proven Driver Manager at Swift Transportation, adept in transportation management and conflict resolution, enhanced operational efficiencies, and revenue by leading improvement initiatives. Skilled in building productive teams and maintaining safety protocols, significantly improved driver morale and productivity without exceeding a 55-word limit, showcasing a results-driven approach with a focus on reconciliation and team building expertise. Logical Transportation Manager with 19-year background overseeing shipment coordination. Adept at reducing shipping costs, increasing efficiency and implementing safety regulations. Assigns tasks to drivers and directs vehicle maintenance repairs. Excellent multitasking, time management and verbal communication talents. Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Driver Manager
Swift Transportation
06.1999 - 01.2018
- Addressed driver communications and provided required data to drivers.
- Coordinated with drivers to organize timely pickup and delivery.
- Identified process breakdowns and developed improvement plans to resolve.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Tracked production and quality control systems to proactively identify deficiencies.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Maintained weekly payroll. Kept up with all stop off pay as well as daily driver load and unload pay in car hauling division as well as freight'
- Maintaned a Fleet of specialized car hauling trucks and trailers'
- Developed and maintained knowledgeable and productive team of employees.
Education
Bachelor of Arts - Business Management
Clemson University
Clemson, SC05.2002
Skills
- Safety Procedures
- Safety issues monitoring
- Conflict resolution techniques
- Delivery Scheduling
- Work order administration
- Active listening abilities
- Training Program Development
- Improvement planning
- Reconciliation
- Driver Scheduling
- Materials Tracking
- Team building expertise
- Transportation Management
Certification
- CDT - Certified Driver Trainer
Timeline
Driver Manager
Swift Transportation
06.1999 - 01.2018
Bachelor of Arts - Business Management
Clemson University
- CDT - Certified Driver Trainer
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