CRYSTAL COX
wilbraham,MA
Summary
Skilled in compassionate caregiving and vital signs monitoring, I leveraged these abilities at Baystate Hospital to enhance patient dignity and safety. My proactive approach in healthcare teams and adeptness in negotiating with vendors at Healthcare Services Group led to significant process improvements. I excel in teamwork, ensuring seamless care coordination and a sterile environment.
Overview
15
15
years of professional experience
Work History
Personal Care Technician
Baystate Hosptial
08.2024 - Current
- Assisted patients with activities of daily living, promoting independence and dignity.
- Conducted routine checks on patients'' conditions throughout each shift, reporting any changes or abnormalities promptly.
- Communicated effectively with patients, families, and healthcare team members to ensure seamless coordination of care efforts across all parties involved.
- Ensured safety and well-being of patients through diligent monitoring of health conditions and vital signs.
Certified Nursing Assistant
Vantage of Wilbraham
11.2021 - Current
- Applied infection control techniques, including proper hand hygiene and use of personal protective equipment, to maintain a sterile environment.
- Collaborated with healthcare team to develop and implement personalized care plans for patients.
- Operated patient lift equipment to safely transfer individuals with mobility challenges.
- Monitored vital signs, including blood pressure and heart rate, to identify changes in patient health.
Housekeeping/ Laundry Manager
Healthcare Services Group
08.2009 - 10.2023
- Collaborated with vendors to negotiate favorable contracts for laundry supplies and equipment purchases.
- Utilized data analysis tools to track performance trends and identify areas requiring process improvements.
- Led team meetings to discuss goals, challenges, and strategies for improvement in the laundry department.
- Trained new employees on company policies, procedures, and best practices within the laundry department.
- Maintained a safe work environment through regular safety inspections and staff training sessions.
Education
High School Diploma -
Putnam Vocational Technical High School
Springfield,ma06-1993
Skills
- Compassionate caregiving
- Bathing assistance
- Vital signs monitoring
- Grooming assistance
- Teamwork
Timeline
Personal Care Technician
Baystate Hosptial
08.2024 - Current
Certified Nursing Assistant
Vantage of Wilbraham
11.2021 - Current
Housekeeping/ Laundry Manager
Healthcare Services Group
08.2009 - 10.2023
High School Diploma -
Putnam Vocational Technical High School
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