Crystal Devol
New Franklin
Summary
Compassionate Direct Support Professional with a proven track record at Equal Care Services, enhancing client independence through tailored care plans and effective medication administration. Skilled in time management and behavior redirection, I advocate for clients' needs while fostering positive relationships, ensuring access to vital community resources and promoting quality of life.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Equal Care Services
2020.02 - Current
- Assisted individuals with daily living activities, enhancing independence and quality of life.
- Collaborated with healthcare professionals to develop and implement individualized care plans.
- Provided emotional support and companionship, fostering positive relationships with clients.
- Monitored client progress, documenting changes and reporting to appropriate stakeholders.
- Advocated for clients' needs, ensuring access to community resources and services.
- Developed recreational programs that promoted social interaction and skill development among clients.
- Participated in ongoing training opportunities to stay current on best practices in disability support services.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
Cleaner
Robert
2025.03 - 2025.06
- Maintained inventory of cleaning supplies and requested replenishments.
- Collaborated with management to implement improved cleaning techniques.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Emptied trashcans and transported waste to collection areas.
- Provided assistance to other staff members with cleaning of difficult areas.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Specialized in home cleanouts
Deli Clerk
Acme Fresh Market
1991.03 - 2020.02
- Supervised deli operations, ensuring high standards of food safety and cleanliness.
- Trained new staff on product preparation techniques and customer service protocols.
- Collaborated with team members to maintain inventory levels and rotate stock effectively.
- Developed efficient workflows for sandwich assembly, enhancing overall service speed.
- Mentored junior clerks in advanced slicing techniques and product knowledge for improved performance.
- Enhanced visual merchandising displays to attract customers and increase sales at the deli counter.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
Education
High School Diploma -
Coventry High School
Akron, OH1991-05
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Medication administration
- Client transportation
- Decision-making support
Certification
CPR Certified
Medication Administration
Timeline
Cleaner
Robert
2025.03 - 2025.06
Direct Support Professional
Equal Care Services
2020.02 - Current
Deli Clerk
Acme Fresh Market
1991.03 - 2020.02
High School Diploma -
Coventry High School